Contract Deployment Technician, Client Services

2 weeks ago

Richmond, Canada Boston Pizza International, Inc. Full time

**BOSTON PIZZA INTERNATIONAL INC.**:
***Position Title**: Contract Deployment Technician, Client Services

**Department**: Technology

**Location**:Richmond, BC

We are currently searching for a Contract Deployment Technician, Client Services. Reporting to the Senior Deployment Manager, Client Services, the Deployment Technician, Client Services (IT) is responsible for deployment, QA testing, support, and training of BP approved software and technologies for all divisions of Boston Pizza International and the franchised restaurant locations.. This position involves project deployment, helpdesk support, and project initiative research and development. It will also require a flexible work schedule to accommodate the project deployment.

**What we offer**:

- A unique and fun culture with an opportunity to make a difference on a large scale.
- Support for professional development by funding continuing education courses, seminars, conferences and professional association memberships.
- A proven track record for promoting internal talent - ask us about it
- A tight-knit team that will support you every step of the way in your new role.
- Boston Pizza is focused on giving back to the communities we work in; there are several opportunities to volunteer with our Future Prospects Foundation including a Humanitarian Build in the Dominican Republic each year.

**Scope of Responsibilities**:

- Responsible for the deployment of software builds and technologies to the restaurant
- Responsible for verification of system stability for staged and newly deployed POS technologies through remote support and onsite inspection
- Document reported problems into ticketing system and follow-up with stores to ensure timely resolution of problems and managed services
- Coordinating and following up on technical support issues with suppliers and vendors
- Responsible for project organization, implementation, deployment, and documentation
- Responsible for investigation and research & development into new technologies and initiatives
- Responsible for Hardware and Software evaluation and testing
- Perform other related tasks as may be assigned
- Working knowledge of Microsoft Windows (XP, Win7, Win10), Office 365, AD/Exchange Server
- Networking experience with firewalls and switches
- General knowledge and experience of standard restaurant operations
- Proactive with excellent organizational skills, time management and multitasking abilities
- Enthusiastic and strategic approach in dealing with tasks or challenges and exercises professionalism in all aspects
- Must have strong interpersonal communication and problem-solving skills
- Excellent customer service with ability to communicate with technical & non-technical users/clients & employees
- A team player with the ability to work independently
- Job will entail working a flexible schedule and hours to accommodate the Boston Pizza locations that are across the 6 time zones in North America.
- Flexible work hours could range anywhere in the 5am PDT to 6pm PDT time slot
- Technical Diploma or a Degree
- MCSE/MCSA is an asset
- General knowledge and experience of standard restaurant operations
- Experience with point of sale systems is an asset

We would like to thank you in advance for sharing your interest in Boston Pizza International and would like to note that only those selected for an interview will be contacted. We encourage you to follow our careers page and/or LinkedIn company profile for updates. Boston Pizza International is an equal opportunity employer.

  • Implementation Technician, Client Services

    2 weeks ago

    Richmond, Canada Boston Pizza International, Inc. Full time

    **BOSTON PIZZA INTERNATIONAL INC.**: **Position Title**: Implementation Technician, Client Services **Department**: Information Technology **Location**:Richmond, BC Reporting to the Senior Implementation Manager, Client Services the Implementation Technician is responsible for deployment, support, and training of BP approved POS technologies for all...

  • Deployment Technician

    2 weeks ago

    Richmond Hill, Canada Compugen Inc Full time

    **Job Title** Deployment Technician **Vacancy No** VN8450 **Company Name** Compugen Inc **Work Location** Richmond Hill, ON **Base Pay Range** To be discussed during the recruitment process **Job Details** **Position**:Deployment Technician **Location**:Richmond Hill, ON - **About Compugen**: Compugen is Canada's largest privately-owned Technology...

  • Deployment Technician

    1 week ago

    Richmond Hill, Canada Compugen Inc Full time

    **Job Title** Deployment Technician **Vacancy No** VN8160 **Company Name** Compugen Inc **Work Location** Richmond Hill, ON **Base Pay Range** To be discussed during the recruitment process **Job Details** **About Compugen**: Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect...

  • Administrator & Contract Coordinator

    2 weeks ago

    Richmond, Canada Boston Pizza International, Inc. Full time

    Reporting to the **Senior** **Support Manager**, **Client Services **the Administrator & Contract Coordinator position is responsible for answering calls, creating tickets and dispatching to technicians for store support. The role also is accountable for coordination, tracking and communication regarding contracts for software and hardware support for Boston...

  • Deployment Technician

    3 days ago

    Richmond Hill, Canada Compugen Inc Full time

    **Job Title** Deployment Technician **Vacancy No** VN8116 **Company Name** Compugen Inc **Work Location** Richmond Hill, ON **Base Pay Range** To be discussed during the recruitment process **Job Details** **About Compugen**: Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect...

  • Deployment Technician

    2 weeks ago

    Richmond Hill, ON LS B, Canada Compugen Inc Full time

    Job TitleDeployment TechnicianVacancy NoVN8878Company NameCompugen IncWork LocationRichmond Hill, ONPay Range / RémunérationTo be discussed during the recruitment processPipeline PostingNoJob DetailsPosition: Deployment TechnicianLocation: Richmond Hill, ONAbout CompugenCompugen is Canada's largest privately-owned Technology Ally. To innovate industries,...

  • Service Technician

    3 days ago

    Richmond, Canada Carleton Environmental Services Full time

    **Job description** Carleton Environmental Services (CES) is looking for **full-time Service Technicians **to join our team. CES is a family owned and operated business located in rural South Ottawa. We have proudly been serving the community, providing expert and trustworthy waste management and sanitation services to Ottawa and surrounding areas since...

  • Service Technician

    1 week ago

    Richmond, Canada Carleton Environmental Services Full time

    **Job description** Carleton Environmental Services (CES) is looking for **full-time Service Technicians **to join our team. CES is a family owned and operated business located in rural South Ottawa. We have proudly been serving the community, providing expert and trustworthy waste management and sanitation services to Ottawa and surrounding areas since...

  • Service Technician

    5 days ago

    Richmond, Canada Carleton Environmental Services Full time

    Carleton Environmental Services (CES) is looking for **full-time Sanitation Service Technicians**to join our team. CES is a family owned and operated business located in rural South Ottawa. We have proudly been serving the community, providing expert and trustworthy waste management and sanitation services to Ottawa and surrounding areas since 1957. Our...

  • Service Technician

    3 days ago

    Richmond, Canada Carleton Environmental Services Full time

    **Overview** Carleton Environmental Services (CES) is looking for **DZ Sanitation Service Technicians** to join our team. CES is a family owned and operated business located in rural South Ottawa. We have proudly been serving the community, providing expert and trustworthy waste management and sanitation services to Ottawa and surrounding areas since 1957....