Agent, Customer Solution Center

1 week ago

Quebec City, Canada Air Liquide Full time

**How will you CONTRIBUTE and GROW?**:
The purpose of this position is to provide optimized customer service to the Specialty Gases (SG)_ customers, across Canada, according to corporate requirements and specifications. The incumbent is responsible to provide technical support, understand customer needs, propose the right products, prepare quotations and sell Specialty gases to both existing and potential customers. Tracks orders proactively to make sure the product is delivered to customers in a timely manner. The Representative will be working at our offices located in Pointe-Claire.

3. Coordinates logistics: Works closely with the production and logistics teams to identify and coordinate efforts to maximize the order process from quoting to order taking to product shipment.

4. Continuous improvement: Works with his/her team as well as with cross-functional teams to continuously improve the SG work processes. Collaborates in developing tools to improve efficiency of SG activities to facilitate sales. Identifies the causes of problems, proposes and implements adapted corrective measures.

5. Quality / Safety: Actively promotes ALC safety culture and objectives. Knows and respects all procedures as indicated in ALC Quality Manual (ALMS). Makes sure the appropriate corrective and preventive measures are in place in order to answer customer complaints.

**__________**:
**Are you a MATCH?**:
**TRAINING & EXPERIENCE REQUIREMENT**
- **Diploma**:College diploma in Administration or related field**:

- **Knowledge**:Computer systems, MS-Office, bilingual, good written and oral communication skills; knowledge of industrial gases. Science and chemistry background is an asset.**:

- **2 to 5 years of experience in the gases industry or related field**:
**CRITICAL COMPETENCIES**
- **Customer-oriented and service-driven**:

- **Selling skills and product knowledge**:

- **Relationship and leadership skills**:

- **Technical abilities**:

- **Planning skills**:

- **Team player**:
**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

  • Seasonal Call Center Universal Agent

    2 days ago

    Quebec City, Canada Carters Full time

    Seasonal Call Center Universal Agent (French Canadian Speaking Residents Only) **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning,...

  • Agent(E) D’approvisionnement/procurement Agent

    1 week ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Agent(E) D’approvisionnement

    2 days ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    Overview: English message will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Bilingual Customer Sales and Service Agent

    5 hours ago

    Quebec City, Canada Air Canada Full time

    **Location**: Montreal, QC, Canada (On-site) **Starting**Salary**:$17.75/hour **Branch**:Contact Centers **Category**: Unionized (UNIFOR) **Job type**: Full-Time **The opportunity** Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. This position is vitally important to our continued success...

  • AGENT OU AGENTE DE RELATIONS HUMAINES-HUMAN RELATIONS AGENT

    10 hours ago

    Quebec, Canada Ungava Tulattavik Health Center Full time

    AGENT OU AGENTE DE RELATIONS HUMAINES – HUMAN RELATIONS AGENT Join to apply for the AGENT OU AGENTE DE RELATIONS HUMAINES – HUMAN RELATIONS AGENT role at Ungava Tulattavik Health Center (Sherbrooke, Quebec, Canada). Salary: CA$24.99–CA$27.95 per hour. Current posting: 6 months ago. Responsibilities Appliquer les mesures ordonnées par la cour ou...

  • Agent D'intervention

    3 hours ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...

  • Agent(E) D'intervention

    2 weeks ago

    Quebec City, Canada Solution-Domicile inc Full time

    **Agent d’intervention** **Est-ce qu’on est sur la même longueur d’onde si je te dis**: - **Une réalité qui te fait continuellement graviter dans des milieux différents, ça te permet de grandir plus vite, d’apprendre plus et de te sentir plus stimulé ;** - **Le travail d’équipe c’est cool et c’est nécessaire, mais c’est encore mieux...

  • Agent(E) D'intervention

    1 week ago

    Quebec City, Canada Solution-Domicile inc Full time

    **POUR LES RÉSIDENTS DE QUÉBEC SEULEMENT, AUCUNE CANDIDATURE INTERNATIONNALE NE SERA RETENUE. POUR LES RÉSIDENTS DE QUÉBEC SEULEMENT** **Agent d’intervention** **Est-ce qu’on est sur la même longueur d’onde si je te dis**: - **Une réalité qui te fait continuellement graviter dans des milieux différents, ça te permet de grandir plus vite,...

  • Data Center Solution Manager

    4 weeks ago

    Quebec, Canada Acuity Brands Full time

    Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in...

  • Agent(E) de Gestion Financière/financial

    1 week ago

    Quebec City, Canada Ungava Tulattavik Health Center Full time

    **Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...