Personal Lines Account Manager

1 week ago


Oakville, Canada Mitchell Sandham Inc. Full time

We are looking to hire a Personal Lines Accounts Manager. We are looking for someone who shares the same commitment to meeting our client's needs as we do. We value and promote the personal and professional relationships that only individual brokers can provide and are looking for someone with our shared values.

**Duties include**:

- Manage a portfolio of existing House Accounts
- Providing excellent customer service and interpersonal skills and ability to handle incoming /outgoing phone calls re: policy changes, claims, assist with additional product offerings to existing clients etc.
- Reviewing renewals for premium and coverage changes on an annual basis
- Remarketing house accounts as required
- Cross selling monoline house accounts
- Opportunities to earn additional income through rounding of accounts and writing of new business
- Maintaining professional relationships with Insurers and underwriters

**Requirements**:

- RIBO license in good Standing
- Good working knowledge of personal lines insurance products and coverages
- Ability to work with little supervision
- Strong organizational and time management skills
- Working knowledge of Applied Rater, Applied TAM and insurance company portals
- Team player, willing and able to adapt to change
- Able to perform well in a busy office and be steady under pressure
- Excellent organizational, interpersonal, written, and oral communication skills



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