Supervisor, Patient Access

20 hours ago

Owen Sound, Canada Brightshores Health System Full time

**DEPARTMENT: PATIENT ACCESS & FLOW**
**POSITION LOCATION: OWEN SOUND**
**UNION AFFILIATION: NON-UNION**
**STATUS: FULL-TIME**
**SALARY: $91,963 - $111,383**

Reporting to the Manager of Patient Access & Flow (PAF), the PAF Supervisor is responsible for on-site hospital leadership during weekend and evening hours. With an emphasis on facilitating patient flow and capacity, the PAF Supervisor is the leadership point of contact, problem-solver, and decision-maker for staff to ensure optimal clinical operations and high quality patient care.

**Qualifications / Skills / Abilities**:
**Required**
- Member of a regulated health profession
- A minimum of 3 years’ experience in hospital Acute Care setting
- Recent experience in a leadership role
- Demonstrated ability to provide leadership and direction to a team of staff
- Demonstrated excellence in working with an interdisciplinary team and community partners
- Demonstrated leadership, problem-solving, and decision-making skills
- Demonstrated commitment to patient and family-centred principles and care
- Knowledge and familiarity with staff scheduling, labour relations, and hospital operations preferred
- Ability to engage and support all hospital staff in carrying out their roles and responsibilities
- Recent satisfactory performance and attendance record
- Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
- Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

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