Apprentice/express Technician

**Tony Graham Automotive Group**

**Job Title**

Apprentice/Express Technician

**Report to**

Service Manager

**Location**

1855 Merivale Road - On-Site

**Employment Status**

Full-time permanent

**Closing Date**

Until Filled

**Who We Are?**

The Tony Graham Automotive Group (TGAG) is a reputable and established business, close to 50 years in the Ottawa area. Our group consists of Tony Graham Toyota, Tony Graham Lexus, Kanata Toyota, Tony Graham AutoEdge, Collision Center, and AADA Leasing. We recognize that our employees define us; we cannot deliver a great customer experience without a talented team. The car industry is a constantly changing, fast-paced industry that offers fulfilling careers and competitive salaries. It is a huge industry with jobs available in all segments, room for growth, and a wide array of choices for both those who are looking to jumpstart an exciting career or change career paths. We offer a unique, diverse and dynamic work environment.

**Job Summary**

The Apprentice/Express Service Technician will work with a Licensed Automotive Service Technician and in the Express Service Bay, on a rotational basis.

The Apprentice will learn the skills of the trade under the guidance of the Service Manager, Shop Foreman, and Licensed Automotive Service Technicians. The Apprentice is required to undertake and complete all aspects of learning necessary to fulfill the Apprenticeship program as per the guidelines of the Ontario College of Trades.

The Express Service Technician will perform all aspects of the Express Service in accordance with proper procedures and protocols to ensure the highest level of quality workmanship.

**What we offer**

You will work in a dynamic workplace with people who live the values of our organization and will enjoy many of the benefits and opportunities at Tony Graham Automotive Group, including:

- Participation in TGAG group benefit plan after three months and participation in the RRSP/DPSP after two years
- Reimbursement of recertification and designation costs
- Professional development opportunities
- Staff discounts on used car sales and parts and service rates
- Paid birthday leave.
- Employees can purchase parts on behalf of their family members and obtain the employee discount.

**What you offer**

**Some of the tasks of this position** **include**:
As an Apprentice, the incumbent must be able to _learn, understand and eventually perform _the tasks of a licensed Automotive Technician. The Apprentice will work with and be guided by a certified Toyota technician at the T1 level. At T2 the apprentice Toyota technician may work in own bay. Other duties include, but are not limited to, the following:

- Learn to properly use the special tools and equipment provided by the service department. Proper use of special shop tools includes cleaning, repairing, and returning to the proper spot in the Machine Room or Tool Board. Report broken tools to management.
- Participate, complete, and remain current with all assigned technical trainings.
- Follow Manufacturer warranty policies and procedures in all warranty work.
- Maintain the assigned workspace in an organized and clean manner.
- Ensure that the customer’s vehicles are returned to them as clean as they were prior to being serviced.
- Ensure compliance with all policies and procedures of the Tony Graham Automotive Group.
- Ensure compliance with all applicable legislation (i.e., Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, Highway Traffic Act, etc.)
- Any other responsibilities are required and/or as assigned

**Education** **and Qualification**
- Enrollment in or completion of a recognized Apprenticeship program.
- Continuing education/training provided by Toyota Canada to keep updated of changes in newer models or methods.
- WHMIS training.
- Valid Driver’s license and clean driving record.

**Language**
- Fluent in English, oral and written

**Skills**
- Mature personality and sound judgement skills
- Driven to ensure continuous quality improvement
- Attention to detail, pride of workmanship
- Strong team player with the ability to work independently
- Effective communication skills are required to deal with Service Advisors, Managers, Parts personnel, customers, and other dealership personnel on a regular basis.

**Abilities**
- Ability to organize and manage workload, multiple & conflicting priorities and demands
- Ability to juggle and prioritize multiple facets and operational components
- Able to use the specialized tools required associated with this profession.

**Schedule**:
Day Position: 7:00 a.m. - 3:00 p.m.

Afternoon Position: 11:00 a.m. - 7:00 p.m.

**Pay Structure**:
The starting hourly wage will be $19.00 per hour.

Dependent upon the completion of each Apprenticeship Level, the hourly wage will increase based on the Percentage of the Base Technician Rate

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$30.00 per hour

**Benefits**:

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