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Intercultural Liaison

3 weeks ago


Edmonton, Canada Edmonton Catholic Schools Full time

Edmonton Catholic Schools is a large urban school division whose mission is to provide a Catholic education that inspires students to learn and that prepares them to live fully and to serve God in one another. The Division is comprised of over 50,000 students and 5,000 employees in 95 schools plus other sites.

**Intercultural Liaison**:
**Requisition ID**: 10305**Hours Per Week**: 35**Position**: New**FTE**: 1**Department**: Programs and Projects**No Months Per Year**: 12**Position Status**: Permanent**Employee Group**: OOS**Rate of Pay**: $58,185 - $72,743**Posting Closing Date**: 9/5/25The Intercultural Liaison fosters communication and builds relationships between English Language Learner (ELL) students, parents, and Division staff to enhance student achievement and parental participation. This role supports the adaptation and integration of newcomer families into the Canadian education system and society. They conduct reception and orientation to newcomers by welcoming families in their first language and leading families through the registration process. By providing cultural brokering, referral services, and language support, the liaison ensures that families receive the necessary resources and information to succeed. Additionally, the liaison collaborates with community agencies and educational teams to address the diverse needs of students and their families.

**Job Responsibilities and Activities**:
1. **Facilitate Cultural Integration and Advocacy (30%)**
- Support newcomer parents and students during the acculturation process by providing cultural information on the host country.
- Advocate for students' registration in schools and support the multi-disciplinary team with social-emotional strategies and cultural understanding.
- Support schools with multicultural events to promote diversity, awareness, and sensitivity among students, parents, families, and school staff.
- Plan, develop, prepare, and deliver cultural presentations at schools.
- Collaborate with the Community Engagement Coordinator on referrals to community agencies and support for ECSD students and their families.
- Seek training and support from community agencies through the Community Engagement Coordinator.

**2.**Communication, Interpretation, and Translation Services (30%)**
- Provide families with general information pertaining to courses, programs, and options.
- Assist parents in accessing information on school and Division websites.
- Collaborate with consultants in providing information sessions to educate parents.
- Provide language support to families and school staff during registrations, parent-teacher interviews, and special events.
- Translate a wide range of Division and school documents and resource materials for use by families and staff.
- Interpret during various assessment result debriefings, including psycho-educational and ELL assessments.
- Network with outside agencies to arrange for language interpreters when skills are not available in-house.

3. **Conduct Reception and Orientation (20%)**
- Meet and welcome families in their first language and lead them through the registration process.
- Assist with school registrations and complete background information forms.
- Conduct family orientation sessions to ECSD and the Canadian education system.
- Maintain an updated client service recording database to track monthly interactions.

4. **Provide Referral Services (20%)**
- Direct families to mainstream government programs and community agencies for settlement services and links to ethno-cultural communities.
- Network and communicate with federal and provincial government agencies for service updates.
- Maintain rapport and continuously network with settlement-providing agencies for service changes and updates.
- Work with Family School Liaison Social Workers, Multi-Disciplinary staff, and educational teams to provide information about available community services and referral processes.
- Facilitate home visits to support family connection to school and facilitate student success.

**Knowledge Skills and Competencies**

1. **Knowledge**
- Degree or Diploma in an area related to education or social sciences.
- Three years of directly related experience working with immigration and newcomers.
- Fluency in English and the first language of the client group, both written and oral.
- A background in African countries speaking French or African dialects is an asset.
- Understanding of the challenges confronting immigrant families, including settlement and school integration issues, immigration trends and policies, and community settlement programs and resources.
- Knowledge of trauma and its effects on educational attainment and social competence.
- Familiarity with acculturation strategies and assessment techniques for newcomer immigrants' well-being.
- Knowledge of consulting and mediation techniques and principles.
- General knowledge of the Division’s operations and business and general understanding of th