Director, Product Management

Vancouver, BC, Canada

Full Time

Marketing

Senior Manager/Supervisor

**Director, Product Management**

**Overview**

As a** Director of Product Management** at Alida, you will play a pivotal role in leading a team of product managers focused on delivering the next-generation customer insights platform. Based in our Vancouver office, you will report directly to the Vice President of Product Management and help drive the vision, strategy, and roadmap that supports the world’s leading brands in uncovering the insights they need to run their business.

**Responsibilities**:

- Responsible for defining the business case, investment requirements & return on investment for products or teams within the portfolio;
- Create and manage prioritization & sequencing sessions for features/themes & define prioritization frameworks for multiple product teams;
- Review and approve direct report’s quarterly plans and ongoing intake and replanning, and play an active role in unblocking teams as needed;
- Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends;
- Hire, mentor and develop team members with product management best practices, empowering them to excel in their roles and contribute to our customers and the company's success;
- Monitor & identify customer/stakeholder needs staying current on industry standards and trends and respond by adjusting user experience and product roadmaps;
- Communicate product vision and strategy to diverse stakeholders;
- Regularly report on the status of development, and keep stakeholders informed of the product organization’s strategy;
- Be the voice of the customer (that means both current and future) in all aspects of the product development and delivery;
- Work closely with sales, marketing, and customer support teams to drive product adoption and provide effective product training and documentation.

**Skills & Experience**:

- 3+ years of leadership experience and ability to lead through direct reports;
- A post-secondary degree in computer science, business, and/or engineering, or equivalent work experience with a demonstrated background in software product management;
- Excellent executive presence with outstanding written and verbal communication;
- Ability to effectively interface and communicate with customers and all stakeholders within the organization;
- Experience leading cross-functional teams that include engineering, sales, and marketing staff;
- Proven track record for developing, managing, and launching large-scale web-based software products;
- Highly technical and capable of wading into the details, but can also drive from 30,000-foot view;
- Ability to juggle dozens of projects, big and small, while driving relentless product execution.

**Preferred Skills and Experience**:
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*The typical salary for this role in Vancouver is circa $170,000 per annum*_**

**The Good Stuff**:
+ Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry

+ Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.

+ Unlimited Vacation: Yep, it’s true. Take vacation when you want it, how you want it. Designed to better fit your evolving needs.

+ Summer Fridays: Fridays are a day off during July and August. To help provide better balance in the summer months focusing on employee wellness.

+ Recognized as a Great Place to Work® 2021-2022

+ Recognized in 2022 as one of the Best places to Work®

+ Recognized as a Top Employer by British Columbia's Top Employers 2022

**About Alida**

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth.

That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation.

Leading companies like **HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon** depend on **Alida’s community-centered research platform** to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns.

**We can’t wait to meet you**

At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included.

Alida takes your private information seriously.