Hotel Housekeeping Supervisor

2 days ago


Mississauga, Canada Best Western PLUS Toronto Airport Full time

Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel under the supervision of the Executive Housekeeper. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.

Job Duties:

- Hires, trains and evaluates department personnel
- Directs all activities of the housekeeping and laundry department
- Prepares work schedules for staff based on projected occupancy
- Inspects premises, guest rooms, linen rooms, and public areas to ensure employees maintain the property’s superior standards of housekeeping
- Maintains inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed
- Creates a service environment focused on the guest, with the passion for high standards in cleanliness. Responds promptly to customer needs
- Identifies and resolves problems in a timely manner and develops alternative solutions
- Coordinates staffing training and safety policies
- Maintains lost and found
- Performs room attendant duties, when required
- Performs other duties as assigned

Qualifications:

- High school diploma or equivalent
- Three years of prior hotel housekeeping experience. Supervisory experience desired
- Basic accounting, purchasing and inventory skills
- Ability to multi-task and prioritize
- Excellent communication and customer service skills
- Ability to wok a flexible schedule, including weekends and holidays

**Job Types**: Permanent, Full-time

**Salary**: $19.50-$20.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Hotel Housekeeping: 1 year (required)
- Hotel Housekeeping Supervisor: 1 year (preferred)

**Language**:

- English (required)



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