Computer Technician

2 weeks ago

Saskatoon, Canada UNIWAY COMPUTERS Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: College/CEGEP
- Experience: 7 months to less than 1 year
- Computer programming/programmer, general
- Computer science
- Network and system administration/administrator
- or equivalent experience
- ** Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- ** Computer and technology knowledge**:

- MAC
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Intranet
- Servers
- File management software
- Security software
- Project management software
- Mac OS
- MS Active Directory
- MS Office
- MS Windows
- Wireless networks
- ** Transportation/travel information**:

- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Work under pressure
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- ** Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- ** Screening questions**:

- Are you authorized to work in Canada?
- Do you have experience working in this field?
- ** Financial benefits**:

- Bonus
- Mileage paid
- Piece work
- ** Other benefits**:

- Free parking available
- Learning/training paid by employer
- Team building opportunities
- ** Support for persons with disabilities**:

- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
- **Support for newcomers and refugees**:

- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- ** Support for youths**:

- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- ** Support for Veterans**:

- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
- **Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- **Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- **Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees

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