Director, Enterprise Systems

7 days ago

Toronto, Canada KPMG Full time

Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

KPMG’s Information Technology Services team is looking for a Director of Enterprise Systems. This individual will oversee KPMG's major enterprise systems used in Canada for its internal business process needs. This includes global and regional platforms - SAP, Salesforce, ServiceNow & Oracle/PeopleSoft.

What you will do:

- Lead the development and execution of the roadmap for Canadian internal systems, integrating global, regional, and local directions, working closely with system owners and other stakeholders.
- Represent the Canadian firm in planning and development of the global and regional systems. Maintain active relationships with platform leaders.
- Ensure appropriate IT support is provided for all internal systems, lead troubleshooting and handle escalations. Know all the players (Global, Regional, Local and Vendor)
- Work with system owners and ITS service teams to ensure systems are operating efficiently and reliably, and platforms are current and secure.
- Assist system owners and sponsors in the development of business cases for new systems and major changes to existing ones, and act as ITS project owner where needed.
- Act as Customer Relationship Manager to our enterprise system business owners, managing an ongoing portfolio of work related to business system changes.
- Ensure systems meet security compliance requirements and data management standards.
- Participate in the negotiation of vendor contracts and Canadian adoption of global contracts for business systems.
- Manage spend for internal systems development, operation, support and licensing, provide annual budget requirements.

What you bring to this role:

- 10+ years' experience in IT management, overseeing major business systems configuration, implementation, operation and support.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Experience with enterprise systems including SAP, Salesforce, ServiceNow, Microsoft and Oracle/PeopleSoft platforms, and their cloud offerings.
- Experience in interacting with senior leadership and delegates in a relationship management role.
- Demonstrated ability to develop and implement strategic plans and achieve organizational goals through leadership capabilities that include leading people, change management, strategic partnerships, and business acumen.
- Outstanding leadership skills with experience fostering a collaborative team approach to decision-making and the ability to influence, promote innovation and engage stakeholders.
- Advanced understanding of project management methodology
- Superior relationship, leadership, organizational and communication skills.

**Providing you with the support you need to be at your best**

For more information about KPMG in Canada’s Benefits and well-being, click here.

**#LI-Hybrid**

Our Values, The KPMG Way:
**Integrity**, we do what is right | **Excellence**, we never stop learning and improving | **Courage**, we think and act boldly | **Together**, we respect each other and draw strength from our differences | **For Better**, we do what matters

If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page.

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