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Body Massage and Facial Trainer
2 weeks ago
**Job Summary**:
**Key Responsibilities**:
- **Staff Training and Development**: Conduct hands-on training sessions for staff on various massage and facial techniques, ensuring adherence to the highest standards of service quality and client care. Customize training programs to meet the specific needs of individual staff members and different treatment protocols.
- **Training Material Creation**: Develop clear, informative, and engaging training materials, including manuals, videos, and guides, that cover all aspects of massage and facial services. Ensure that all training content is up-to-date with the latest industry standards and trends.
- **Skill Assessment and Enhancement**: Regularly assess the skills and knowledge of staff through practical and theoretical evaluations. Provide constructive feedback and additional training as needed to ensure continuous improvement and competence in all treatment offerings.
- **New Treatment Introduction**: Stay informed about the latest trends and techniques in body massage and facial treatments. Lead the introduction of new services by developing training programs that equip staff with the necessary skills and knowledge to perform these services proficiently.
- **Quality Control and Compliance**: Monitor the quality of massage and facial services provided by staff to ensure consistency and compliance with health, safety, and hygiene standards. Identify areas for improvement and implement training solutions to address these issues.
- **Customer Service Excellence**: Train staff on exceptional customer service practices, focusing on communication skills, client comfort, and personalized service delivery. Ensure all team members understand the importance of creating a welcoming and therapeutic environment for clients.
**Qualifications**:
- Certified Massage Therapist or Esthetician with extensive experience in body massage and facial treatments.
- Proven experience as a trainer, with the ability to design and deliver effective training programs.
- Excellent practical skills in a wide range of massage and facial techniques.
- Strong communication and interpersonal skills, with the ability to motivate and inspire staff.
- Knowledge of the latest industry trends, techniques, and standards in massage and facial care.
- Commitment to maintaining high standards of health, safety, and hygiene.
- Ability to work flexibly, including evenings and weekends, to accommodate staff training needs.
**We Offer**:
- A competitive salary and benefits package.
- Annual Bonus
- Opportunities for professional development and growth within the company.
- A supportive and collaborative work environment.
- The chance to make a significant impact on the quality of service and client satisfaction.
**Job Types**: Full-time, Permanent
**Salary**: $54,000.00-$60,000.00 per year
**Benefits**:
- Commuter benefits
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Ability to Relocate:
- Port Coquitlam, BC V3E 3G7: Relocate before starting work (required)
Work Location: Hybrid remote in Port Coquitlam, BC V3E 3G7
