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Renewal Manager
2 weeks ago
**Company Description**:
- Work smart, have fun and make an impact_
**Our purpose is to guide all companies toward a sustainable world.**
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.
Our Renewal team engages with companies to continue the adoption of EcoVadis solutions in order to drive improvement at scale in their value chain sustainability programs.
The Renewal Manager is responsible for owning and driving a large portfolio of contract renewal in an assigned territory for the EcoVadis business. They will craft strategies with internal partners such as Sales and Customer Success to secure every renewal. The focus will be maximizing revenue growth at renewal while minimizing revenue attrition across the portfolio, securing the most favorable contract terms, identifying additional product growth opportunities and passing the insights back to the sales team.
**Responsabilites**:
- Achieve financial and strategic targets to minimize revenue attrition, secure favorable contract terms and identify incremental expansion sales revenue whilst increasing customer trust.
- Develop and implement successful negotiation strategies.
- Partner with Account Executives and Customer Success to fully understand and develop a clear renewal strategy for customers.
- Maintain an accurate forecast of renewals in your territory, identify at-risk renewals, and develop strategies to drive timely closure of renewals.
- Work with manager and other internal partners to deliver continuous improvements to the renewal processes.
**Qualifications**
- 4+ Experience in a Sales, Operations, or Account Management capacity with a focus on fostering strong client relationships.
- Proven success record achieving goals/targets/KPI's in Sales, Operations, Or Account Management.
- Strong objection-handling skills and experience with value-based contract negotiations
- Ability to collaborate with cross functional teams.
- Demonstrated experience with process management, financial competency, and understanding of Salesforce CRM.
- Strong skills in coordination and communication.
- Fluent in English and additional language would be an asset.
**Additional Information**
- Beginning: ASAP
- Full time position
- Location: Toronto
In return for your expertise and energy, we offer:
- Casual and very friendly work environment
- Opportunity to work in a truly international atmosphere
- Base salary + variable compensation plan
- GRSP and TFSA matching program available
- Health, Wellness, and Dental Benefits
- Life Insurance, Critical Illness, Accidental death, long-term disability insurance
- Flexi-time
- Home office allowance program
- Work from home & work from anywhere policy
- Employee referral bonus policy
- Paid employee volunteer day
- Access to online learning library
- Free virtual Yoga/Pilates
- Virtual and in-person team building events