Immigration Caseworker

5 days ago

Mississauga, Canada Qontact Immigration Inc. Full time

**Job Summary**:
We’re also looking for someone **comfortable in front of a camera** who can create short, informative content for Instagram and other platforms to help educate and engage our audience.

**Responsibilities**:
**Immigration Casework**:

- Handle immigration case files (Study Permit, PGWP, LMIA, Express Entry, Spousal Sponsorship, etc.)
- Organize and maintain client documentation in an accurate, compliant manner
- Communicate with clients for file updates, follow-ups, and documentation requests
- Coordinate with RCICs and third-party service providers where required

**Office Administration**:

- Manage appointments and calendar scheduling
- Organize office supplies and maintain office tidiness
- Assist the founder with basic coordination and day-to-day tasks

**Content Creation**:

- Record and edit simple, educational Instagram videos
- Contribute ideas for short-form content to educate clients on immigration topics
- Represent Qontact professionally in all public-facing content

**Requirements**:

- 1-3 years of **experience in immigration consultancy or case management**:

- Strong organizational skills and attention to detail
- Good communication skills (English required; Punjabi/Hindi is a plus)
- Comfortable using digital tools like Google Drive, Canva, or basic video editors
- Confident on camera (or willing to learn)

**How to Apply**:
To apply, please send us the following:

- Your **updated resume**:

- A short **cover letter** explaining:

- Your immigration support experience
- Your comfort level with content creation
- Your **preferred start date**:

- Your **date of birth** (for internal verification only — not used for screening or discrimination)

**Optional but encouraged**: Record a quick **1-2 minute video on your phone** (any background is fine) introducing yourself. Just tell us:

- Who you are
- Why you’re interested in this role
- What makes you a good fit for Qontact
- This helps us get to know you beyond the paper and is especially helpful since this role includes some social content._

**Why Join Us?**

At Qontact, we don’t just fill out forms — we stand by our clients when they feel lost in the immigration maze. As a small team with big ambition, we’re looking for someone who shares our mission and can wear multiple hats while we scale. Your input matters. Your creativity matters.

**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: From $18.00 per hour

Expected hours: No more than 40 per week

Additional pay:

- Commission pay

**Benefits**:

- Flexible schedule
- On-site parking
- Profit sharing

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Mississauga, ON L5T 2L8: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Immigration Case worker: 2 years (required)

Work Location: In person

Expected start date: 2025-07-01

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