Systems & Network Architecture Manager

**Envision**:
Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

**We offer the following in our search for engaged employees looking to become part of a successful team**:

- A continuous learning environment that develops your individual career goals
- A continuous improvement environment where all ideas are explored
- Engaged coaches and mentors who will provide guidance but also allow autonomy
- Team atmosphere
- Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
- Support of professional memberships and certifications
- Standard office hours; Monday to Friday from approximately 8:00am to 5:00pm

**The Opportunity**:
The Manager, Systems & Network Architecture is responsible for managing Network Services, Cybersecurity, ServiceDesk & Software Enablement. This position includes implementation, operation, support, and protection of the organization’s information systems and technologies comprised of System/Network Administrators and ServiceDesk staff. The Manager, Systems & Network Architecture is also responsible to ensure an optimum level of uptime for the entire systems infrastructure, and is responsible for designing, implementing, and maintaining the company’s systems environment, ensuring that it is maintained on a 24/7/365 basis. In addition to this, this individual plays a key role in enabling the organization to best understand and utilize business productivity tools.

**Key Accountabilities**:

- Leads a multi-faceted team of Network and System Administrators and ServiceDesk Technicians (I, II) with a focus on security and business uptime/ continuity.
- Responsible for coaching and training, with clear communication of job expectations.
- Responsible for ensuring Challenger’s IRP (Incidence Response Plan) is continually updated and is able to mobilize the team and external vendors into action when needed.
- Key Champion of all Cybersecurity awareness across the Organization.
- Manage backup and disaster recovery policies to ensure departments can implement their business continuity plans with limited downtime for the organization.
- Responsible for Network Hardware and Communications, firewall/switch management, VM management, storage infrastructure, office365, and mobile/landline phone systems.
- Management of host VM systems (scale computing hyperconverged system), configuration of nodes, host networking, management of virtual machines, snapshotting, replication to DR site and ongoing monitoring.
- Manage backup and disaster recovery policies to ensure departments can implement their business continuity plans with limited downtime for the organization.
- Design and deploy functional networks (LAN, WLAN, WAN).
- Work with outside vendors to complete Security audits and improve the security stature by ensuring patching cadence is meeting or exceeding requirements on all discovered security risks.
- Provide 2nd and 3rd level support to the Network Services team and act as a primary liaison with other departments to improve interdepartmental support.
- Work with all required groups regarding IT projects to determine the scope of projects and required time and resources the project will need from Network Services.
- Lead by example on Documentation: Coach the Network Services team to create documentation for all internal I.T. processes and procedures.
- Request pricing and quotes to negotiate new equipment, software, and services with vendors.
- Management and monitoring of security software, escalation of required events.
- Server and networking infrastructure monitoring and oversight of SMTP logging, ongoing monitoring of network performance and integrity.
- Configure, install, deploy software, servers, switches, routers and other network devices.
- Work with channel resellers to perform Annual true up licensing of all Microsoft software used in infrastructure.
- Perform other duties as required.

**What You Need To Be Successful In This Role**:

- Advanced College Diploma or Computer Science Degree
- 10+ Industry-related experience, as a Senior Network Engineer or Network Administrator
- Microsoft Certifications are strongly preferred
- Networking skills or certifications from Fortinet, Cisco, or Juniper
- Previous Leadership or applicable experience preferred
- Valid driver license is required as occasional trav