Service Advisor

2 weeks ago

Fredericton, Canada Admiral Glass Ltd. Full time

**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Sell merchandise

**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word

**Security and safety**:

- Bondable
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)

**Transportation/travel information**:

- Own transportation
- Valid driver's licence

**Work conditions and physical capabilities**:

- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Hand-eye co-ordination
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
- Tight deadlines
- Walking
- Work under pressure

**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player

**Screening questions**:

- Are you currently legally able to work in Canada?

**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits

**Long term benefits**:

- Group insurance benefits
- Life insurance

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