Customer Service Clerk

6 days ago


Québec, Canada LOCATION WAY INC. Full time

Education: College/CEGEP
- Experience: 1 to less than 7 months
- or equivalent experience
**Asset languages**:

- Mandarin
**Work setting**:

- Rural area
- Private sector
**Tasks**:

- Access and process information
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Answer written and oral inquiries
- Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes
- Gather, research and prepare communications material
- Co-ordinate special publicity events and promotions
- Prepare sports, literary, performance or other contracts
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Access
- MS PowerPoint
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Hand-eye co-ordination
- Physically demanding
- Repetitive tasks
- Tight deadlines
- Walking
- Work under pressure
**Own tools/equipment**:

- Computer
**Personal suitability**:

- Punctuality
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 45 hours per week


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