Branch Operations Manager

**Job Summary**

**What is the opportunity?**

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities Management team located in London, ON is looking for a Branch Operations Manager to join their team to fulfill a 14 month contract position. The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

**What will you do?**
- Implement Branch Director’s vision and ensure branch is efficiently and effectively managed.
- Tap into your superior problem resolution skills to provide proactive support and service to branch employees. Working collaboratively, you will at times liaise with various departments to provide smooth and timely solutions.
- Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff. Completing annual performance reviews.
- Managing payroll, variable compensation, and accounts payable.
- Instrumental in managing the daily administrative operations of the branch including approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation, and approve account openings, etc.
- Ensure compliance and internal control requirements are met.
- Branch technology access, setup, and troubleshooting.
- Leverage your passion for planning to coordinate and prepare branch meetings.

**What do you need to succeed?**

**Mus Have**
- A professional approach to all situations to create a positive working environment
- Experience in a people management role with a focus on Human Resources
- Meticulous attention to detail and excellent time management skills
- Exceptional written and verbal communication skills in English
- Ability to complete duties independently seeking out own answers and solutions
- Experience in the securities industry is an asset
- Knowledge of RBC Dominion Securities’ systems and procedures is an asset
- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services

**Job Skills**

**Additional Job Details**

**Address**:
148 FULLARTON ST:LONDON

**City**:
LONDON

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
WEALTH MANAGEMENT

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-12-19

**Application Deadline**:
2025-01-09

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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