Store Manager, Restore North York

**Job Title**: Store Manager, North York ReStore
**Reports To**: District Manager, ReStore
**Terms of Employment**: Full - time Permanent
**Salary**: starting at $53,500 annually
**Location**: Habitat for Humanity North York ReStore (1120 Caledonia Rd, North York, ON M6A 2W5)
Who We Are
Habitat for Humanity GTA is greater Toronto’s most recognized provider and advocate of solutions that tackle our region’s housing crisis. Our mission is to create a world where everyone has a safe, quality place to live. We focus on creative solutions to address the affordable housing crisis in Toronto, Brampton, Caledon, York Region and Durham Region. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of home ownership to more people and communities. Since 1988, Habitat GTA has built 23 new communities, empowering more than 500 families.
Habitat ReStore is a chain of non-profit home improvement retail stores with 10 locations across the Greater Toronto Area, owned and operated by Habitat for Humanity GTA. We sell home furnishings, appliances, and other renovation materials at a fraction of the price. Our items are donated from businesses and individuals and undergo inspection and testing to ensure they meet our high-quality standards. Habitat GTA is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive GTA for everyone.
Why Join Us?
- A meaningful opportunity to make an impact and help your local community
- Habitat for Humanity days, paid vacation, paid sick days and paid personal days
- Flexible work hours
- Extended health coverage, and Employee Assistance Plan (EAP)
- Corporate gym membership and an Employee Wellness Plan
- RRSP matching eligibility
- Volunteer opportunities to support our Habitat for Humanity Build
- Growth and development opportunities
- The pride of being part of a highly respected, high profile global charity

The Opportunity
- Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles
- Deliver exceptional customer service in-store and by telephone
- Accept donations of gently used items
- Receive and unload shipments of products from our delivery trucks
- Merchandise and organize products on the store floor
- Perform all standard cash register transactions proficiently and accurately according to operational procedures including cash, debit card, and credit card transactions
- Support with updating our e-commerce platform

What You Bring
- Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles.
- Learn, understand, and participate in the Health and Safety Program
- Availability on weekends
- Supervise, train and lead ReStore staff and volunteers.
- Oversee all retail operations including store merchandising (including our eCommerce website), selling, space management, stock control, etc.
- Administrative and clerical duties (daily health and safety inspections, inventory and donation processing, staff scheduling, etc.)
- Problem solve and troubleshoot day to day issues and concerns.
- Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices.
- Exceed sale and customer satisfaction targets to support our cause.
- Deliver exceptional customer service to our customers, donors, and volunteers.
- Deescalate and resolve customer complaints.
- Support with the loading and unloading of donated products from our trucks.
- Advocate for Habitat for Humanity GTA and model our values and guiding principles.
- Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles.

Your Application
Your Future at Habitat for Humanity GTA Awaits.
Applicants must be eligible to work in Canada throughout the duration of their employment with Habitat for Humanity GTA. Proof of eligibility will be required.
Habitat for Humanity GTA is committed to creating a diverse environment and is proud to be an equal opportunity employer.