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Server (Full-time)

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Thornbury, Canada The Golf Club at Lora Bay Full time

**Servers**

The Lora Bay Golf Club is hiring Servers Do you love meeting new people and not only know what it means to _**meet**_ customer expectations, you _'exceed them_' for breakfast? If you have your SMART SERVE, are a self starter, can work under pressure and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you

Lora Bay Golf Club is a privately owned Golf Operation in Thornbury, Ontario. Our mission is to provide our members and guests with the challenge and beauty of a truly superior golf course and to make Lora Bay synonymous with service, quality, relaxation and elegance.

Join Lora Bay’s Food & Beverage team now

**KEY RESPONSIBILITIES**
- Greet guests, present menus, inform of any specials, make recommendations and answer questions regarding food and beverage items.
- Take food and beverage orders and accurately relay to kitchen and bar staff via the POS system in a timely fashion, accurately and effectively communicating any modifications if required.
- Up-sell wine and beverage items to compliment food selections.
- Serve all food and beverage orders efficiently using proper service etiquette.
- Ensure guest satisfaction and report any problems or concerns to Food & Beverage Manager and/or Chef.
- Ensure that the dining room area is properly set, cleared, cleaned and re-set throughout the entire shift, completion of side duties;
- Ensuring guest complaints are resolved in a professional way
- Other duties as and when assigned.

**EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)**
- Previous experience in casual fine dining an asset.
- Must be a minimum of 18 years of age
- Ontario Smart Serve certification
- Food handling certification an asset but not required.
- First Aid/CPR certification an asset but not required.

**PHYSICAL ENVIRONMENT/REQUIREMENTS**
- Indoors and outdoors in the spring/summer and fall weather conditions on covered patio, dining room and conference rooms.
- Moving furniture when preparing special arrangements.
- Walking, bending, carrying glassware, plates, glass racks, large platters, and chaffing dishes.
- Ability to lift up to 50 LBS.
- Long periods of standing on your feet.
- Must be willing to work multiple shifts including, morning, afternoon, evenings, weekends and holidays.

**BENEFITS OF WORKING AT LORA BAY**
- Great people, beautiful location, safe and fun work environment
- paid training
- free golf
- staff (and friends and family) discounts on meals, rooms and golf
- staff parties, $$ rewards and recognition program
- $500 for referring fellow team members and earn $ for bringing in business

Please be aware that Lora Bay has a mandatory vaccination policy in effect for all employees.

**Job Types**: Full-time, Fixed term contract, Seasonal

**Salary**: $17.00 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Work Location: One location