Service Technician

**1.** **Position Summary and Job Magnitude**

The Service Technician must ensure that the entire building is in safe and good working order at all times. This includes a combination of general labour, preventative maintenance tasks and daily repair requisitions.

**2.** **Essential Functions and Basic Duties**
- Attending to any work orders provided to you by the Service Manager or Leasing staff in a timely manner, and informing them once the job has been completed
- Assessing interior and exterior of properties and buildings to see if there are any issues needing to be addressed
- Addressing any minor plumbing issues
- Addressing any minor HVAC issues
- Addressing any appliance repairs
- Repairing any door, frame or trim damages
- Ability to paint and patch properly throughout the buildings
- Removing snow from all sidewalks and parking lots as required including holidays and weekends, with the use of snow blowers and Bob Cat machinery
- Landscaping the property during the summer months with the use of lawn mower and other landscaping tools as required
- Removal of any trash noticed throughout the community
- Assisting with any quarterly or monthly inspections
- Attending any staff meetings as required
- Other duties as assigned

This role can be strenuous and requires the individual to be in good physical condition. Physical demands include:

- Climbing ladders
- Moving appliances and furniture.
- Repetitive lifting of up to 50lbs
- Cardio vascular endurance for tasks such as snow removal and climbing stairs
- Working in confined spaces, including lying on their side or working on their knees for up to 30 minutes
- Ability to grip and manipulate basic hand tools and parts
- Hand dexterity and fine motor skills for working with small parts.
- Repetitive reaching or working above their head
- Majority of the working day spent standing conducting repairs and maintenance

**Health & Safety**
- Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor.
- Uses or wears the equipment, protective devices or clothing that Integris Student Living requires.
- Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person.
- Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
- Reports any risks or potential risks of violence or harassment encountered in the workplace immediately to supervisor.
- Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (e.g. Reporting unlabeled containers, using proper lifting techniques, etc.)
- Requests that worn out or defective equipment be replaced, when appropriate.
- Uses equipment and materials only in the manner intended.
- Reports any injuries, incidents and unusual conditions immediately to supervisor.
- Inspects the work area and equipment daily and reports any hazards immediately to supervisor.
- Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Integris Student Living.

**3.** **Performance Measurements**

**Performance Measurements**

Performance will be primarily measured on the following factors:

- Initiative
- Inter-Personal Skills
- Customer Service
- Reliability
- Communication
- Skill & Knowledge
- Adaptability & Flexibility
- Organizing & Planning
- Overall Performance
- Health & Safety Responsibilities

**4.** **Qualifications**

Education: High School Diploma or equivalent

Skills/Abilities: Must possess excellent oral and written communication skills

Must possess basic computer skills

Must possess the ability to understand and adhere to policies and procedures

Must possess basic math skills

Must be punctual and dependable as hours may vary and include weekends and holidays

Experience Required: At least three years of related experience which includes HVAC, plumbing and electrical.

Certificate of Trade is considered an asset

**5.** **Working Conditions**

The below characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours per Week: Varies

Indoor/Outdoor: Outdoor and indoor environment. The outdoor work environment includes all weather conditions and materials used in maintenance work. Regular exposure to paint fumes and other airborne particles, toxic or caustic chemicals, solvents, adhesives, carpet fumes, chemical fumes, pool chemicals, and others.

Level of Interruption: Moderate level of interruption

Stress Level: Moderate overall stress level (May fluctuate with volume of business)

Travel Outside of Location: Minimal travel to regi