Team Leader

2 weeks ago

Brossard, Canada Patrick Morin Inc Full time

**Patrick Morin**

Well established in the hearts of Quebecers for over 60 years, Patrick Morin has carved out an imposing place for itself in the hardware industry in several regions of Quebec. With 21 branches and more than 1,700 employees, the company quickly became an important pillar of the industry, building an unparalleled reputation for itself. Newly acquired by experienced people since February 2021, we can now add to our already winning philosophy, the essential element to the vision of expansion and challenges conveyed by our new leaders, namely their employees’ happiness. By being part of the team, you make sure you join a company that will develop the immensity of your potential, regardless of your role.

**We offer**:
**A pleasant working environment**: One of our strengths is undoubtedly fun at work and team spirit We make up our team of enthusiastic, dedicated, proud people who prioritize collective goals over individual ones.

**The pride of working in a well-established Quebec company that has the wind in its sails**

**And much more**:competitive salary and benefits, employee discounts after 3 months, etc.

**Job Summary**

Overall, they ensure the proper functioning of the yard and of customer service. Thus, they are responsible for the execution of tasks, both in the yard and in the warehouse. They must make sure to maintain a good working climate. They are called upon to manage and resolve, within the limits of their power, all the problems that may arise in the yard, at all levels. The team leader must also ensure compliance with standards and procedures related to occupational health and safety and coordinate the work of human resources

**Main responsibilities**

Customer service management
- Manage customer complaints related to delivered products;
- Provide excellent customer service in the lumber yard;
- Ensure the accuracy of customer orders;
- Follow up on next-day deliveries.

Operations management
- Support the foreman in their tasks related to human resources;
- Ensure that the necessary material is in stock;
- Ensure the yard’s cleanliness;
- Make sure the boxes are filled;
- Make sure to place the day’s new arrivals.

***

**Required skills and qualifications profile**

Training/experience/certification
- Hold a high school diploma or the equivalent;
- Have a minimum of 3 years of experience in a similar role (an asset);
- Ability to supervise 3 to 4 people;
- Forklift driving experience.

Knowledge
- Have a good knowledge of building materials;
- Have a good command of the French language, both orally and in writing, English (an asset);
- Knowing the SAAQ loading and securing rules, an asset.

Required skills and abilities
- Know how to plan and coordinate;
- Demonstrate rigour, dynamism, integrity, and leadership;
- Be a good communicator, motivator;
- Be in excellent physical shape;
- Ability to work under pressure.

Working conditions
- Variable work schedule;
- Outside work;
- Loads up to 75 pounds to lift.
- Mots clés : Mots clés : Chef d’équipe - Assistant-Contremaître - Assistante-Contremaîtresse - Assistant - Assistante - Gestion - Expédition - Réception - Commande - Commis cour - Service à la clientèle - Quincaillerie - Matériaux - Construction - Rénovation - Chariot élévateur - Extérieur - Lift - Rénovation - Construction - Journalier - Cariste - Opérateur chariot élévateur - Magasin - Détaillant - Commerce de détail - Commerce - Vente - Emploi physique - Cour à bois_

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