Mechanical Auto Claims Adjuster

2 days ago

Hamilton, Canada Assurant Full time

This position is an on-site role that offers flexibility to work from home and is located at our facility in Hamilton, ON

**What would be my duties and responsibilities in this job?**
- Execute effective processes to manage handling, data entry, and data integrity for all applicable claims
- Research coverage verification, missing contracts, and other simple issues coming from the contact center.
- Ensure that all customer/client requests are responded to in a timely manner and any applicable meaningful solutions are proposed and implemented
- Adhere to standards for effective job performance and development
- Partake in, and adhere to, training programs and quality assessment standards for effectiveness in supporting departmental goals and objectives, and recommend improvements
- Adjudicate claims with accuracy, by working directly with the repair facility, inspection parts vendors, and multiple other resources as necessary, to ensure proper claims adjudication within departmental standards, and in accordance with applicable laws and policy provisions to ensure compliance.

**What are the requirements needed for this position?**
- 3-5 years of applicable experience
- Automotive technician or service advisor experience
- Computer skills

**What other skills/experience would be helpful to have?**
- Class A Mechanic License

**Helping People Thrive in a Connected World**

**What’s the culture like at Assurant?**
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

**Company Overview**
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

**Equal Opportunity Statement**
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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