Cell Phone Repair Technician

5 days ago

Newmarket, Canada Accessories World Full time

Accessories World is seeking customer focused, tech savvy people who combine an aptitude and passion for repairing mobile devices using tools, parts and processes. with a desire to provide the best experience for the customer. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.

**Responsibilities**
- Test, diagnose, troubleshoot and repair smartphones
- Help customers find the best cases and accessories for their smartphone
- Provide repair and replacement estimates for the customer
- Communicate with the customer to explain technical issues in an easy to understand, helpful manner
- Greet customers and answer phone calls in a professional, courteous, friendly manner
- Organize, receive stock and mage inventory in accordance with Company requirements
- Work with the team to maintain the cleanliness and professional appearance of the store

**Core Competencies**
- Strong aptitude, desire and/or experience in repairing electronics
- Strong technical, problem solving and analytical skills
- Knowledge of smartphone and tablet functionality both hardware and software
- Self motivated and sales driven you have the ability to connect with and influence customers
- Transparent, Honest and Trustworthy
- Work best in a collaborative, small team environment
- Ability to work flexible retail hours
- Must have previous cell phone repair experience

**Salary and Benefits**
- Competitive hourly wages
- Bonus commission pay
- Professional training, growth, and development opportunities
- Employee discount on goods and services

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.00-$18.00 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Commission pay

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

**Experience**:

- Personal Electronics Repair Technicians: 1 year (required)

Work Location: In person

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