Business Systems Analyst

**Req ID**:229755

We are currently seeking a
**Business Systems Analyst - (Canada REMOTE) **to join our team working remotely from your Home Office. (Eastern Time Zone work day)

**Position Functions and Responsibilities**:

- Provide oversight of business requirement/specification maintenance via workflow system in accordance with customer deliverables.
- Solicit, develop, document, and manage requirements and provide detailed design and business rules to support the requirements throughout the project life cycle up to and through change control.
- Review system test plans and system tests modules before implementation.
- Work with the user to select or create appropriate scenarios to test all results to determine whether system changes met project specifications; use scenarios to assist the end user in acceptance testing.
- Conduct business process analysis needs assessments and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives.
- Interprets business system configuration requests, and assigns to configuration staff in accordance with provider/employer contracts, and customer needs.
- Interacts with vendors and clients to determine innovative technical solutions to workflow implementation issues.
- Provides consultative services by actively participating in numerous cross-functional teams and projects, as well as troubleshooting inquiries and issues from multiple business owners.
- Resolves software and data issues and investigates the accuracy of user transactions and their effects on the workflow system.
- Administers the data/configuration maintenance of system parameters, specifications, and data linkages to other systems involved in SOA component-based architecture.
- Research complex problems to ascertain possible solutions.
- Design and implement solutions to support key business objectives, including developing design requirements and technical specifications.
- Develops, maintains, and disseminates internal and external system documentation, including status updates; prepares procedural and customer documentation when required.
- Provides technical guidance and influences the work of others involved in system configuration solutions.

**Basic Qualifications**:

- 5+ years of experience as a Business Systems Analyst
- 3 + years of Healthcare insurer industry experience, with business knowledge of benefits, claim systems, and adjudication principles.
- 5+ years of advanced knowledge of system development methodology, project management, system architecture, and business analytical/problem-solving skills.

**Nice to Have**:

- Experience with medical claim business system software.
- Solid knowledge of medical and/or benefit policies, provider contract and/or employer plan designs, professional and facility claim processing, and medical terminology and industry standard code sets (CPT-4, ICD-9-CM, ICD-10, etc.)
- Knowledge of enrollment or claims EDI transactions and file formats (834, 837, 835, 270, 271), familiarity, and experience with data mapping desired.
- Agile experience is a plus.
- Must be able to manage multiple assignments, independently determine solutions, and anticipate/prevent potential problems.
- Strong analytical, organizational, interpersonal, and communication skills.
- Proficiency in Microsoft Excel and extensive use of data query logic.SQL experience is a plus.
- Project lead experience.

INDHCLSMC

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.