Field Technician

**Join Security ONE: Where Innovation Meets Protection**

At Security ONE, we're not just another security company - we're pioneers of peace of mind. For almost half a century, we've been committed to safeguarding homes and businesses across Ontario, providing cutting-edge security solutions backed by unwavering reliability and exceptional service.

**Our Mission**:
We're on a mission to redefine security, leveraging the latest technology to create safer environments for our clients. Whether it's protecting families from intrusion, safeguarding businesses against theft and fire, or ensuring the safety of communities through smart surveillance, our goal remains constant: to empower our clients with the confidence to live and work without fear.

**Position Summary**:
The Field Technician is responsible for installing, programming, and servicing residential and commercial security systems. This role involves working directly with customers to implement solutions such as intrusion alarms, access control, video surveillance, and smart home automation systems, while maintaining clear communication with internal teams and delivering a professional customer experience.

**Key Responsibilities**
- Install, configure, and service access control systems, intrusion alarms, video surveillance, and smart home automation solutions.
- Read and interpret blueprints, diagrams, submittals, specifications, programs, schematics, and operation/product manuals.
- Maintain ongoing communication with customers and install/service dispatchers to address and resolve issues.
- Provide daily updates to the manager regarding delays, requirements, and overall job status.
- Troubleshoot and resolve technical issues independently.
- Complete all required documentation accurately and legibly.
- Serve as a professional representative of the company when interacting with customers and the public

**Does this sound like you?**
- You must possess strong computer skills, with the ability to install and program software as needed
- Must always work safely and responsibility to avoid injuries, damage to property, loss of unused material, and clean up installation debris
- You are highly organized and able to manage several responsibilities at once with little oversight.
- 1-2 years technical experience installing Security/Alarm Systems
- Being comfortable with performing some self-training to complete quality installations
- You possess above average written and verbal communication skills.
- Must have a clean driving record and a clean Police Background Check is required

**What We Offer**:

- Generous benefits package with employer-paid co-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, as well as short
- and long-term disability programs.
- A generous group retirement savings plan with employer contributions.
- You will be a part of something bigger than just a job. Providing peace of mind to clients who have had a recent break-in or life-changing event is incredibly rewarding.
- World-class 4-week intensive onboarding program to get you up to speed as quickly
- Paid vacation plan starting day ONE.
- Company-sponsored tuition for continuous training and development.
- Community and company-sponsored social and networking events.

**Join Us**:
If you're passionate about security, driven by innovation, and committed to making a difference, we invite you to join us on our journey. Together, we'll continue to push the boundaries of what's possible, ensuring a safer, more secure future for all.

Monday to Friday 7:00AM - 5:00PM