Receptionist (Pwlrd)

We want you to join our team **A place you can hang your hat and call home.** We value the power of diversity, inclusion, individuality, dignity, knowledge, and hospitality. Our mission is to build and operate person-directed communities by providing care and hospitality for seniors. **The Opportunity**: **Your output matters to the Community Your attitude will determine your altitude** The **Office Administrator** role is a special person who is fun-loving, has a sense of humor, yet "gets the job done with a smile" attitude. Serving the community of **Points West Living - Red Deer. **This role is responsible for ensuring top resident care is priority, with a high level of focus in time management. **Casual** **Skills and key deliverables that will take you further**: - You are a patient leader - team player, motivator, coach, mentor, and professional role model - Coordinate various business activities within the vision, objectives, and guiding philosophy of Connecting Care - Commitment to Person Directed Care approaches and familiar with the Eden Alternative Philosophy and the Domains of Well-Being - Strong internal and external stakeholder relationship building skills with Residents, family members to ensure the vibrancy of our community - Flexible, willingness to prioritize and re-adjust routines, open to change for the benefit of the community - Strong organization, communication, and time management skills - Problem solving expert, calm and collected conflict resolution go to - Ongoing monitoring and continuous quality improvement - Demonstrates an awareness of accident and injury prevention and adheres to safe work practices - Directing incoming inquiries, greeting visitors, Residents, and other Care Partners - Exhibit excellent service by being courteous, caring, understanding, compassionate and respectful to all - Maintaining accuracy and updating of files, and submissions in payroll process - Coordinate, plan, and schedule as per budget guidelines, including overtime, time off approval, and vacation requests - Maintain confidentiality of the Community - Strives to attain excellence in Resident, family member and employee care partner satisfaction - Performs other services/duties as assigned **Foundational knowledge and experience to grow from**: - High school graduate or GED - Certificate/Diploma in Office Administration or equivalent preferred - Obtain prior to employment, a clear criminal record check with vulnerable sector check - Minimum of 2 years’ experience in office administration “required” - Intermediate skills in Microsoft Office programs **Why join our team?** - Competitive compensation - Life, Health & Dental benefits - Health Spending Account - RRSP program with employer maximum % matching - Career and professional growth opportunities - Looking for a happy corporate culture **The term staff is not used here, we are Employee Care Partners** **(All FTE's with 24** hours+ Qualify for Benefits & RRSP)