Claims Assistant

2 weeks ago

Waterloo, Canada Definity Financial Corporation Full time

Job ID : 7010
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

**What can you expect in this role?**
- Allocating appraisal assignments via dispatch module for Auto and Property claims to staff and independent appraisers
- Setting up property appraisal assignments in Qapter /Solera system and redirecting/reassigning files within the Solera system
- Reviewing and processing documents received to Image desk appraiser level inspection
- Coordinating with Adjusters, appraisers on appraisal tasks and tracking Appraisal/Appraiser assignments when applicable
- Act as the key point of contact for appraisal inquiry inbox.
- Other general administrative duties as assigned

**What do you bring to the role?**
- University degree/college diploma preferred
- Bilingual (French and English) Strong written and verbal communication skills in both French and English is an asset
- Extremely organized, able to manage multiple priorities expertly
- Proficient with document management systems, as well as the of document imaging systems
- Strong keyboarding skills/data entry and able to navigate through numerous screens quickly and efficiently
- Excellent computer skills and proficient in MS Word and Excel
- Strong written and verbal communication skills coupled with excellent collaboration skills
- Able to perform well in a busy operation and remain calm under pressure
- Team player adaptable to a changing environment, professional, friendly and courteous in all interactions, whether with customers or co-workers

**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid

  • Claims Adjuster

    2 weeks ago

    Waterloo, Canada Curo Claims Services Inc. Full time

    **Company Description** Who We Are** With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the...

  • Accident Benefits Claims Examiner

    6 days ago

    Waterloo, Canada Curo Claims Services Inc. Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for an: **Accident Benefits...

  • Bilingual Claims Adjuster

    6 days ago

    Waterloo, Canada Curo Claims Services Inc. Full time

    **Company Description** Who We Are** With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the...

  • Claims Assistant

    2 weeks ago

    Waterloo, Canada Ontario Mutual Full time

    With over 145 years of property & casualty insurance experience, **Heartland Farm Mutual** strives to be the Best Farm Mutual. Heartland offers automobile, property and farm insurance to more than 50,000 people in Ontario. We are courageous. Our team is talented and dedicated, challenging the norm and striving to be better every day. People come first at...

  • Claims Assistant

    2 weeks ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    With over 145 years of property & casualty insurance experience, Heartland Farm Mutual strives to be the Best Farm Mutual. Heartland offers automobile, property and farm insurance to more than 50,000 people in Ontario and Nova Scotia. We are courageous. Our team is talented and dedicated, challenging the norm and striving to be better every day. People come...

  • Assistant, Claims New

    2 weeks ago

    Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7182 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $33,200 - $57,400 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Claims Investigator

    1 week ago

    Waterloo, Canada Equitable Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • All Lines Claims Adjuster

    6 days ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for an: **All Lines Claims...

  • Specialist, Property Claims

    6 days ago

    Waterloo, Canada Definity Financial Corporation Full time

    Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace...

  • Specialist, Claims Property

    4 days ago

    Waterloo, Canada Definity Full time

    Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace...