Residential Services Representative

5 days ago

Sarnia, Canada Parkbridge Lifestyle Communities Full time

**About Parkbridge Lifestyle Communities**

Parkbridge Lifestyle Communities is Canada's leading developer and owner/operator of 90 residential and resort communities in six provinces from coast to coast. Parkbridge enriches the lives of Canadians by enabling couples to buy their first home sooner, seniors to downsize and enjoy a more carefree retirement, and families to vacation at RV resorts that benefit from activity programs and included amenities. An operating platform of QuadReal Property Group, Parkbridge manages and continually invests in the properties it owns and operates, creating a longstanding relationship with our customers and vibrant communities with quality amenities.

**About QuadReal Property Group**

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

**SCHEDULE**

Monday 8:00 am - 4:00 pm
Wednesday 8:00 am - 4:00 pm
Friday 8:00 am - 4:00 pm

**ESSENTIAL DUTIES**
- Promote a positive community atmosphere by welcoming tenants and visitors to the office
- Follow up on tenant concerns
- Assist tenants with inquiries including rent and utility payments
- Manage office coordination such as contractor key sign outs, oversee visitor access, direct couriers/deliveries and book amenities for tenants.
- Manage office inventory, office supplies and kitchen items as required.
- Check mailbox and drop box throughout the day
- Assist tenants in creating and following up on Work Orders (WO)
- Assist tenants to access and use ‘Parkbridge Connect’
- Manage community-specific notices (e.g., BBQs, appreciation events) and monitor community board postings.
- Document management (scan/upload/send items and notices as needed)

**REQUIREMENTS**
- High school diploma or equivalent; post-secondary education in administration, customer service, or property management is an asset.
- 1-2 years of experience in an administrative, reception, or customer service role, preferably in property management or a community-focused environment.
- Proficiency with MS Office Suite (Word, Excel, Outlook)

The expected hourly range for this role is **$18-19 per hour.**

QuadReal will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

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