Online Chat Specialist

1 week ago

Scarborough, Canada Tor-Cam Construction Inc. Full time

The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client's websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.

This position is also a remote position in which you will be working from home.

**Responsibilities**
- Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
- Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
- Crete relationships with new customers to better understand and achieve their needs
- Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
- Promotes interest in client products and services
- Consistently achieves established standards of the position
- Continually portray and project a positive and professional image.
- Provide administrative support to the customer service team
- May assist with overflow work and other duties as needed
- Promotes interest in client products and services
- Consistently achieves established standards of the position
- Continually portray and project a positive and professional image
- Provide administrative support to the customer service team
- May assist with overflow work and other duties as needed
- This position is also a remote position in which you will be working from home

**Qualifications**
- Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment
- PC keyboarding and internet experience needed
- Strong communication and interpersonal skills
- including written and verbal
- Upbeat positive attitude and professional demeanor
- Articulate and well accustomed to a client-facing role
- Proficient written and verbal communication skills in English;

**Salary**: $18.50-$22.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • E-commerce Specialist

    2 weeks ago

    Scarborough, Canada B&J Global Inc Full time

    **B&J** is an E-Commerce marketing & fulfillment company. Set up in Toronto in 2013 and expanded our new warehouse of 50,000 sf in Mississauga this year, now the company is looking for an experienced E-Commerce specialist/associates to join our team in Mississauga, ON, for our auto parts product line operating online in Canada and the USA. We are seeking an...

  • E-commerce Specialist

    4 days ago

    Scarborough, Canada B&J Global Inc Full time

    **B&J** is an E-Commerce marketing & fulfillment company. Set up in Toronto in 2013 and expanded our new warehouse of 50,000 sf in Mississauga this year, now the company is looking for an experienced E-Commerce specialist/associates to join our team in Mississauga, ON, for our auto parts product line operating online in Canada and the USA. We are seeking an...

  • Customer Service Specialist

    2 weeks ago

    Scarborough, Canada Service Experts Canada Full time

    Overview: **Customer Service Specialist (Contract)** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Call Centre **Location Address**: Scarborough, ON **This is a contract role with an anticipated end date of October 31, 2025** **This is a Part-time, contract role...

  • Beauty Specialist Ft

    3 days ago

    Scarborough, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 5671 Steeles Ave E, Scarborough, Ontario, M1V 5P6 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** Does the world of beauty intrigue and inspire you? Do you love connecting with people...

  • Audiologist or Hearing Instrument Specialist

    3 weeks ago

    Scarborough, Canada Hearing Solutions Full time

    Role: Audiologist or Hearing Instrument Specialist Location: Eglinton Square Shopping Centre At Hearing Solutions, we connect people to the world of sound so they can hear what matters most. As Ontario's largest Independently owned hearing aid clinic, we are committed to delivering exceptional patient care while fostering a supportive and engaging...

  • Automation and Robotics Specialist

    5 days ago

    Scarborough, Canada AppleOne Full time

    This Automation And Robotics Specialist Position Features:• Steady Days• Benefits• Great Pay from $60K to $90K, based on experience, plus bonusLead projects in the plan, design development, and implementation of automation solutions for manufacturing processes, electrical components and robots and lead, execute improvement initiatives.Duties and...

  • Technical Sales Specialist

    6 days ago

    Scarborough, Canada T.S Williams Construction ltd. Full time

    **Alfa Laval Inc Canada** is looking for **Technical Sales Specialist** in **Scarborough, ON **who will be responsible for design, quotation, product support and coordinating customers’ orders including order execution and project management for Food Separation and Food Systems. Products including high speed separators, decanters, food modules and systems...

  • Van Delivery Driver& Warehouse Specialist

    2 weeks ago

    Scarborough, Canada Greenlife Inc. Full time

    GreenLife Inc is looking for a highly motivated individual to be part of our team. We are one of the leading suppliers of Spa, Salon, and Aesthetic products in the GTA. Since our established in 2011, GreenLife has been contributing to local aesthetic communities by providing high-quality aesthetic supplies and equipment. Our featured massage tables, facial...

  • Career Specialist

    6 days ago

    Scarborough, Canada vpi inc. Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and...

  • Career Specialist

    6 days ago

    Scarborough, Canada vpi inc. Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and...