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Property Manager

4 weeks ago

Scarborough, Canada 95 Development Inc. Full time

**Business**

We are in the business of owning, managing and developing properties in Toronto.

**Responsibilities**

Management

  • Motivate, train, and develop site staff, managing performance to expectations and established standards.
  • Be responsible and accountable for the supervision and activities of the team.
  • Ensure the effective monitoring and control of all building access.
  • Maintain thorough knowledge and understanding of emergency procedures including fire, flood, and mold remediation.
  • Secure recreation areas, locker rooms, and other common areas at designated times.

Customer Service / Resident Relations

  • Professionally and courteously handle all inquiries, feedback, complaints, or concerns from residents.
  • Ensure a high level of resident relations is maintained through regular contact and proactive attention to resident needs
  • Foster an excellent customer service culture amongst all staff.
  • Maintain professional and timely correspondence with Residents and outside agencies.
  • Communicate condominium related activities to all residents regularly in a timely fashion.

Health and Safety

  • Ensure compliance with all legislation, including but not limited to: The Condominium Act, Fire Code and Occupational Health and Safety Act
  • Comply with regular fire and life safety standards including monthly testing and annual drills
  • Ensure the Condominium Corporation meets AODA requirements.

Building Operations

  • Tenders and negotiate all contracts including but not limited to Fire safety, HVAC, landscaping, pool maintenance, snow removal, painting, and other maintenance services as required.
  • Schedule regular maintenance work and working on renewal contracts to ensure they are in place before expiry of current ones.
  • Inspects and follows up repairs following insurable losses with the insurance adjuster, residents, Board, and contractors.
  • Ensures that all maintenance logs and checklists for all maintenance are maintained and kept up to date.
  • Conducts contractor performance reviews as required.
  • Follow up and ensure that all items on building inspections are attended to.
  • Supervises contractors, arranges work schedules, and monitors contractors’ performance.
  • Have a thorough knowledge of all contracts and monitor their performance.
  • Implement an emergency management plan and responding to emergencies.

2 years post secondary education.

Superior written, and oral, communication skills to interact with residents and contractors.

Mandatory at least 3+ years work experience as an onsite full time condominium manager.

General License from CMRAO

RCM Designation from ACMO is preferred

Strong Microsoft office skills (Excel, Word, PowerPoint, Teams).

Familiarity with Yardi Voyager is a plus.

Ability to multi-task and adjust priorities as required

Proficiency in Cantonese or Mandarin is preferred

**Job Types**: Full-time, Permanent

Additional pay

  • Bonus pay

**Benefits**

  • Dental care
  • Extended health care
  • Vision care

Schedule

  • Day shift

**Experience**

  • property management: 3 years (preferred)

**Language**

  • Mandarin (preferred)

Licence/Certification

  • General Condominium License (from CMRAO) (required)

Work Location: In person