Fsqa Supervisor

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

**About the Role**

We are looking for a Food Safety & Quality Assurance Supervisor who will take a hands-on approach to the maintenance and continuous improvement of our food safety management system. Reporting to the FSQA Manager, you will supervise a high-functioning team of FSQA Technicians, providing them guidance and acting as a key decision maker when food safety issues arise.. As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high quality and safe meal kits they feel excited about serving to their families.

**What you will be doing**

• Assign and monitor food safety related programs, including but not limited to pre-op inspections, environmental monitoring, pest control and GMP monitoring.
• Perform trend analysis on monitoring data; utilize results to drive improvements and close gaps.
• Conduct root cause analysis and implement corrective action plans for product and process non-conformances.
• Work closely with the Quality & Technical Team on product and packaging testing.
• Provide support for HACCP reassessment and new process development activities.
• Manage FSQA-related on-boarding, ad hoc and annual re-training.
• Assist with internal, CFIA and third-party audits and inspection.
• Act as primary escalation point and back-up to FSQA Manager in their absence.
• Manage team scheduling, attend team meetings, assist in complaint investigations and other tasks as assigned by the FSQA Manager.

**At a minimum, you have**

• 3+ years in a food safety or quality assurance role in the food or other regulated industry.
• 1+ years of supervisory experience is considered an asset.
• Post-secondary education in Biological, Chemical or Food Sciences or equivalent experience.
• Understanding of HACCP principles, the Safe Food for Canadians Regulations and GFSI schemes.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Familiar with MS Office, Google Apps and comfortable learning and using new technology.
• Comfortable working in a deadline-driven and fast-paced environment.
• Flexible with working hours for business requirements, including early morning and late-night shifts.

**What you’ll get in return**

• Competitive salary and health benefits
• 75% discount on HelloFresh or ChefsPlate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

**COVID-19 Vaccination Policy**

The health and safety of all staff members at HelloFresh is our top priority. As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19.

Full vaccination against COVID-19 is proven to be a safe and effective tool in protecting our health and our communities. In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be fully vaccinated in order to access the office or to attend a HelloFresh sanctioned event located outside of the office.

**About HelloFresh**

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn