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Business Continuity and Emergency Response Specialist

2 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
Community Services Commissioner's Office

**Important Notices & Amendments**:
**This position**currently falls within our hybrid model**, allowing the employee to**typically**work**a minimum of**50% of**your** time**at your regular work location and the other 50% of time at home.**

**Temporary Duration**:
Approximate Duration: 12 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**Job Summary**:
Reporting to the Associate Director Community Strategy, the Business Continuity and Emergency Response Specialist is responsible for providing coordination and support to inform departmental emergency response planning and implementation, pandemic planning, business continuity and policy development and review. Facilitate the response to emergency needs for Community Services.

**Education**:

- Post-secondary degree in Emergency Management or other related studies; Public Administration, Public Policy, Sociology, Health, or equivalent.

**Knowledge**:

- Minimum of 5 years’ experience in a human services environment working with various community partners
- Minimum 3 years of emergency management experience preferred
- Minimum 3 years of experience with project management techniques/tools/software
- Knowledge of emergency management practices and policy, knowledge of pandemic planning, and business continuity practices
- Exceptional interpersonal skills and an ability to work collaboratively with a range of invested parties
- Possess strong facilitation and presentation skills; and, be able to translate knowledge to a wide range of audiences
- Outstanding oral/written communication skills, advanced analytical and problem solving skills
- Possess knowledge of public administration skills; including evaluation and policy analysis

**Responsibilities**:
**Responsible for the coordination, development and evaluation of a Community Services department emergency social services response plan, ensuring readiness and response should an emergency be declared (30%)**:

- Ensures a knowledgeable and skilled Emergency Social Service response team of staff from across the department is established
- Ensures the Community Services Emergency Response plan is reviewed and revised on an annual basis
- Establishes and maintains good working relationships with all Emergency Response agencies (e.g. Canadian Red Cross, Salvation Army, SPCA’s, Local Area Municipalities, and other agencies as required.
- Monitors and asses emerging trends, issues, information sharing activities and makes recommendations on modifications/opportunities.
- Supports the coordination of emergency management training and delivery of exercises
- Develops emergency/crisis management policies, systems, processes, activities, and guidelines

**Consults on and implements key departmental initiatives aligned with Community Services’ strategic direction, provincial ministry priorities (30%)**:

- Investigates best practices and research to inform planning, conceptualization, scope of work to achieve project goals;
- Uses project management practices to implement strategic initiatives; prepares project tools, templates;
- Coordinates resources and supports to achieve project deliverables
- Monitors activities of multiple projects to ensure alignment and coordination
- Reviews project data and reports to management on plans and progress, as well as providing analysis and recommendations in order to manage risks and resolve issues
- Support grant writing in response to calls for proposals
- Acts as a staff resource/lead for cross divisional/ sectoral committee