Clerk, Crc

**Clerk, CRC**:
**Job ID**:

- 230744

**Posting status**:

- Open

**Organization**:

- Ontario Provincial Police

**Division**:

- Field Operations: West Region

**City**:

- Fergus

**Position(s) language**:

- English

**Job term**:

- 1 Permanent

**Job code**:

- C0227 - Receptionist/Clerk HSD

**Salary**:

- $30.37 - $34.51 Per hour

**The Ministry of the Solicitor General, Ontario Provincial Police, and the Commander of West Region, is seeking a qualified individual to join our Wellington Detachment. In this exciting, rewarding and challenging opportunity, you will provide reception, administrative and clerical services for the Collision Reporting Centre.**

**About Us**:
The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

The OPP Values promote always doing the right things for the right reasons, by:

- Serving with PRIDE, PROFESSIONALISM and HONOUR.
- Interacting with RESPECT, COMPASSION and FAIRNESS.
- Leading with INTEGRITY, HONESTY and COURAGE.

**About the job**: To provide reception, administrative and clerical services for the Collision Reporting Centre.**What you bring to the team**:
**Mandatory requirements**:

- Ability to pass an OPP background/ security investigation.

**Knowledge, Skills and Abilities**:

- Knowledge of relevant sections of OPP, ministry and divisional headquarters manuals, policies, protocols, procedures practices and relevant legislations to provide administrative and clerical support to the divisional headquarters including providing information to general inquiries from staff and public, filing documents, processing fingerprints and mug shots, etc.
- Knowledge of terminology pertaining to the divisional operations to prepare correspondence, reports, and documents.
- Knowledge of OPP operations and structure to answer routine enquiries and to direct calls to appropriate staff.
- Knowledge of the operation and maintenance of office equipment such as telephone switchboard, photocopier and fax to handle calls quickly, photocopy material, transmit correspondence and documents, and maintain equipment in good working order, arranging for servicing as required.
- Knowledge of records management practices to maintain an organized, up-to-date records system and to locate and correctly file documents. Knowledge of and skill in keyboarding, computer operation and software including Microsoft Word and Excel to produce documents, type correspondence, and produce statistical reports/spreadsheets.
- Oral communication and interpersonal skills to clarify the nature of requests from callers, relay messages, and respond to enquiries by providing detailed information, in person and by phone to agencies, companies, police services, and the public. Written communication skills to compose correspondence, proofread a variety of documents, compile reports and summarize information.
- Exercises sensitivity, tact and diplomacy while greeting and responding to requests for information from individuals who are sometimes distraught, overly emotional or irate.**How we support diversity, inclusion and accessibility**: We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's _Human Rights Code_ and the _Accessibility for Ontarians with Disabilities Act, 2005._ We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy

**Additional information**:

- Wednesday, June 11, 2025 11:59 pm EDT

**Position details**:

- 1 English Permanent - Regular PartTime, 371 Charles Allan Way, Fergus, West Region, Criminal Record and Judicial Matters Check

**Compensation group**:

- Ontario Provincial Police Association Civilians

**Work hours**:

- Schedule 3.7

**Category**:

- Administrative and Support Services

**Posted on**:

- Wednesday, May 28, 2025

**Note**:

- **About