Job Id #30384: Parking Control Officer

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason - **Job ID #30384**:Parking Control Officer**: - **Union**: CUPE Local 5167 - **Job Description ID #**:1155 - **Duration**:This is a periodic post for all upcoming temporary vacancies between August 15th, 2024, to February 12th, 2025. - This is a re-post. Those who have applied need not re-apply. **SUMMARY OF DUTIES** Reporting to the Parking Enforcement Supervisor, enforces parking infractions on Private and Municipal property, and City roads. **GENERAL DUTIES** Patrol city streets and off-street private/municipal property in a city issued motor vehicle and on foot, issuing Parking Penalty Notices (P.P.N.) to vehicles in violation of City of Hamilton parking by-laws. Receive and respond to parking complaints via 2-way radio with parking enforcement dispatch and after-hours customer contact centre as well as proactively enforce city roads and private/municipal property. Enforcement of fire access routes, on-street regulations inclusive of time limits, meters, posted and non-posted regulations, 12-hour enforcement, idling, and other various violations. Enforcement of private/municipal property requires effective communication with the authorized agent on site to determine why a P.P.N. is being issued. Request and review required documentation which all agents must possess to request enforcement at their location. Ability to utilize a computer, 2-way radio, and handheld device to issue P.P.N. Liaise with the parking enforcement supervisory team to work together with various stakeholders within the City of Hamilton and the public. Identify abandoned vehicles on private/municipal property and city roadways. Perform priority or scheduled tows as required. Complete and submit all required daily paperwork. Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety. Perform other duties as assigned which are directly related to the major responsibilities of the job. **QUALIFICATIONS** - Successful completion of the Municipal Law Enforcement Officer’s Association’s Basic and Court Preparation courses would be an asset. - Highly developed customer service and interpersonal skills and proven ability to deal with people in difficult situations. Conflict management resolution skills would be considered an asset. - Excellent communication skills to deal effectively with all levels of staff, elected officials and the public. - Demonstrated ability to maintain accurate records and logs. **Notes**: - **Must possess and maintain a valid Class "G" Driver's License in the Province of Ontario and a point-free driving record and/or record found satisfactory to the City of Hamilton.** - **As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Records Check, at their own expense, prior to beginning work in this position.** **SALARY**:Salary Grade G** **HOURS**:38.75 per week **THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE** **- * - * - * - * - * ** **Disclaimer**: **Terms**: The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.