Desktop Support Technician

3 days ago

Brandon, Canada TEK Group Full time

Looking for IMAC/Refresh technician who also has some field service break/fix experience.

Laptop & PC Installs and Refreshes
- Maintains, analyses, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyses, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- May require an associate's degree or its equivalent.
- Requires at least 3 to 5 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Relies on experience and judgement to plan and accomplish goals.
- Performs a variety of complicated tasks.
- Works under general supervision. A certain degree of creativity and latitude is required.
- Working on imacs and projects and maybe some break fix if tech is avail.
- Diligent in record keeping, good communication with internal and external customers

**Do they need any specific certifications or education**
- A+ cert is mandatory

**Job Type**: Permanent

**Salary**: $22.00-$25.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- MacOS: 3 years (preferred)
- PC Refresh: 3 years (preferred)
- Field Service: 3 years (preferred)
- Break/Fix: 3 years (preferred)
- Network installation: 3 years (preferred)
- Software troubleshooting: 3 years (preferred)
- Computer hardware: 3 years (preferred)
- Computer repair: 3 years (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

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