Party Shop Lead L Burlington N 3170

Overview:
**Full-Time Party Shop Lead l Burlington North ($500 Signing Bonus)**

Life at OSL: We celebrate unique and energetic people that work together to deliver incredible results. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

**Who are we?** OSL is a dynamic, people-first company providing outsourced sales solutions for some of North **America’s biggest Fortune 500 companies**. We believe in great people doing greater things, every day.

**Here is what we offer in this role**:

- Competitive base salary (hourly)
- Paid training (Personal in-store and online LMS training)
- Continuous training
- Career development, we take pride in being part of our employee’s growth.
- Recognition program
- Employee Assistance Program: Free to all employees.
- KOHO: accessing Instant pay and savings account products, reloadable Visa card.
- Employee referral program (starting at $250 per successful referral)
- OSL Cares: Career Advancement Scholarships, Donation Matching and Family Support Bursary’s available.
- WE: Woman’s Empowerment Mission.

Responsibilities:

- Drives overall profitability for store focusing on total store sales and expense control.
- Manages the stores operations and scheduling; includes scheduling of staff to maximize productivity and ensuring accuracy of Associate time records.
- Lead training and development to enhance performance of Party Shop Associates with recognition efforts to promote performance and retention.
- Coordinate communication amongst team to share company strategy and direction.
- Proactively recruit and interview perspective Party Associate team members.
- Lead new hire onboarding and ongoing associate training and development activities and continuous coaching.
- Oversees the coordination and execution of store merchandise and presentation standards.
- Receive inventory from the back room and fill planograms and storage areas as needed. Maintain and organize shopping and storage space.
- Order and maintain all required supplies (ribbon, hi-float, balloon bags and clips, helium)
- Maintain relationship with Helium Supplier, monitor Helium inventory, order Helium as required, manage Helium tank delivery, maintain log of tanks used weekly and change over helium tanks when empty (hook up the Helium piping/nozzle).
- Ensures compliance and understanding of all corporate Loss Prevention measures and Human Resources policies/procedures.
- All Party Shop members open the store and close on time and will also perform director on duty (DOD) responsibilities as required.
- Maintain all spaces for best in show presentation, duties that include but are not limited to taking out garbage, sweeping, maintaining stock room etc.
- Role models customer service expectations through personal contact with customers.
- Adheres to all standard Health and Safety operating procedures.
- Flexibility to work weekends and/or evenings.

Physical Job Requirements
- Ability to lift 30-50 pounds
- Ability to stand for extensive periods of time

**_
Notice:_**
- The previous job description was designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be construed as a complete inventory of all the duties, responsibilities and qualifications required of the employees assigned to this position._