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Property Maintenance Coordinator

2 weeks ago

Guelph, Canada Vigna Inc Full time

**Job Title: Maintenance Services Coordinator**

**Type: Permanent, Full-time**

**Location: Guelph, Ontario**

**Experience & Qualifications**:

- Excellent people skills and enjoy communicating with the public, clients and contractors to provide exceptional customer assistance.
- Previous experience in managing tenant expectations within the landlord-tenant relationship.
- Intermediate knowledge of Word, Excel, Outlook and other related computer programs
- Knowledge of current fire code and current building code.
- Experienced with Health and Safety requirements for various aspects of property management.
- Experienced with property inspections and assessments with respect to maintaining privacy and personal space.
- Experience with project scheduling and coordination of assets either remotely/virtually or on location.
- Experience in collecting data, summarizing cost projections, assessing quotes for work.
- Flexibility in terms of schedule in the event that additional hours or non-typical schedule is required to meet deadlines or complete projects.
- Ability to multi-task effectively.

**About the Role**:

- Ensure open communication with customers in regards to the status of requests or repairs.
- Assist customer to diagnose the problems that they are reporting and obtain sufficient detail on maintenance requests to ensure the problem is clearly understood by the maintenance person making the repairs.
- Maintain a positive, open dialogue between the maintenance teams to ensure consistent flow of information to answer customer inquiries at first point of contact whenever possible.
- Assist with the completion of property inspections and coordinate follow-up work. Visit properties as required to investigate customer inquiries or complaints.

Provide excellent customer support and high-level integration between all maintenance team members and customers.

**Salary**: $41,000.00-$45,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Property management: 1 year (required)
- Knowledge of current fire code and current building code: 1 year (preferred)

Work Location: One location