Customer Service Specialist

6 days ago

Pickering, Canada Mark James-Desjardins Insurance Agent Full time

**Customer Service Specialist - Desjardins Agent Team Member**:
Type: Full Time, Permanent

**Position Overview**:
A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Customer Service Specialist - Desjardins Agent Team Member. Are you a self motivated person who has Entrepreneurial Spirit? If yes, then you might be the right fit. Ideally, you are an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

**Responsibilities**:

- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Work with the agent to establish and meet marketing goals.

**As an Agent Team Member, you will receive...**:

- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my office

**Requirements**:

- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal, and listening
- Proactive in problem-solving
- Dedicated to customer service
- Ability to multi-task
- Ability to make presentations to potential customers
- Property & Casualty license (OTL Required)
- These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees._

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