Customer Service Clerk
1 week ago
Education: Secondary (high) school graduation certificate
- Experience: Will train
- or equivalent experience
**Work setting**:
- Retail/wholesale establishment/distribution centre
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive payments
- Sell merchandise
- Detect and correct errors in spelling, grammar and syntax
- Answer written and oral inquiries
- Clean and maintain office, supply area or warehouse
- Organize and maintain inventory
**Computer and technology knowledge**:
- MS Excel
- MS Outlook
- MS Word
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Overtime required
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Health care plan
- Vision care benefits
**Long term benefits**:
- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 75 to 88 hours bi-weekly
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