Lifestyle Director

**We are currently hiring for a temporary full time LIFESTYLE DIRECTOR (Marketing) at Cataraqui Heights Retirement Residence.**

Our marketing, communication and sales team is made up of driven, passionate and resourceful individuals who cultivate meaningful relationships. Made up of overachievers and networking experts, they take excellent customer service to the next level. Their end goal remains unchanged - making each prospective residents experience with us nothing short of exceptional.

The Lifestyle Director (Marketing) role is an exceptional opportunity for an enterprising, self-directed Sales professional who brings demonstrated experience in sales, a sense of urgency and a drive for results, and who genuinely enjoys interacting with seniors.

The responsibilities of this position include but are not limited to:

- Consultative sales process to help seniors and adult children make informed decisions when choosing a retirement residence;
- Drive occupancy levels and meet or exceed established sales targets:

- Manage telephone inquiries and convert to personal visit bookings;
- Conduct personal visits, follow up on leads, close sales through lease signings;
- Track sales activity in our CRM database and analyze reports to identify sales trends specific to the community and residence;
- Drive referrals and traffic:

- Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large:

- Build a qualified lead database;
- Develop, promote, and implement marketing plans and events.
- Comprehensive knowledge and understanding of Seniors’ needs, aging process, and challenges.
- Assist individuals and their families in navigating their care by providing support options for memory care, dementia care, and services etc.

This position presents an exciting opportunity to adapt responsibilities while working collaboratively as part of the team while maintaining the core responsibilities. This flexibility adds the potential for engaging challenges and possibilities of incorporating new dimensions into the role overtime, making it a truly dynamic and rewarding experience.
- Proven experience in a consultative sales role;
- The ability to successfully follow an established sales process, including prospecting and closing sales transactions;
- Empathetic and caring interpersonal customer service skills;
- Ability to network, multi-task and promote services;
- Effective communication skills
- Knowledge of the surrounding area and communities, valid provincial driver’s license and access to a vehicle;
- Computer literate with knowledge of related software programs;
- Flexible hours (evenings, weekends) may sometimes be required.
- Must have the ability to speak, read and write in English, and to follow oral and written directions, and do arithmetic calculations.
- Received at least two (2) doses of a Health Canada approved Covid-19 vaccine.

We offer sales bonus and incentives together with salary and benefits commensurate with the experience of the incumbent.

If interested, please submit your resume for review. We thank all applicants for their interest, however, only those selected to continue in the selection process will be contacted.

**Job Types**: Full-time, Fixed term contract

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Work Location: In person