General Manager

**Consider joining us as a General Manager if**: You have experience fostering a culture where people feel welcomed and enjoy themselves. You’re looking for a leadership role where you can oversee people’s development from recruitment to career growth. You have past experience in our industry, have a personal connection with someone who uses mobility or home accessibility devices, are passionate about driving change, or you want to work for a company on a mission. Whatever the case, you are someone who thrives in a role where you can find a healthy balance and deliver results. You are looking for a leadership opportunity where you can work closely with all aspects of our business to increase Motion’s presence in the community and implement strategies that will grow the business long-term. **The role**: We are adding an experienced and strategic Leader to our team in Sudbury. The internal job title is "Regional Manager" as you will take ownership of all aspects of the business for the Sudbury region including financial, HR, Administration, Sales, and Service. You will review, develop and implement procedures that enhance our client experience, improve operational efficiencies, and increase revenue. **What’s in it for you**: Growth opportunity. This is a chance to gain deep and practical insights into our industry, be involved in every aspect of what we do, and take ownership for your own success. You will learn the functionality and benefits of our products and services, and work in partnership with healthcare providers, clients, and your colleagues to ensure an exceptional client experience. Impact. Every day provides a new opportunity to create a tangible impact on the lives of our clients. At Motion, you will find deep professional satisfaction knowing that your work matters to people in your community and beyond. Professional development and networking. At Motion, we nurture a continuous learning and skills development environment. You will have: - Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics. - The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed. - The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers. **How you will spend your days**: - Fostering a collaborative and supportive environment. You will meet with store leaders and staff on a regular basis to understand needs, gaps, barriers, and celebrate successes. You will host regular meetings to measure success, introduce solutions, share knowledge, and ensure a high level of transparency and clear communication. - Driving business development. You will collaborate with our sales teams to ensure Motion is the first-choice in your region for accessibility and mobility equipment for home and facility use. You will offer insights, guidance, and motivation; support sales efforts, set targets, and empower the team to exceed expectations. You will establish and nurture relationships within the community to support the region’s growth. - Regional operations. You will lead the strategic and operational execution of our growth revenue plan for your region. You will create and implement processes, evaluate resources and skills, oversee inventory management, and implement plans to drive efficiency. - Driving strategic planning & results. You will develop strategies to continually improve individual client acquisition and retention. You will manage and report on all facets of the business; completing month-end, quarterly, and yearly reporting. You will analyze data and critically assess your business to accurately forecast revenue levels and establish appropriate targets to achieve committed goals. You will review, develop, and implement procedures that enhance the employee and client experience. **What you bring**: - Experience. You are a strategic, service-oriented leader with progressive supervisory and management experience in a multi-retail or branch environment. You have exposure across all facets of retail management, including administrative, recruitment, performance, inventory, financial, sales and marketing, and operations. You can balance competing demands, meet deadlines, and change priorities as needed. - People management expertise. You have an exceptional ability to nurture positive relationships. You have experience leading small teams (up to 20 people) and you bring strong values of respect, responsiveness, and an outstanding work ethic with you. You are empathetic, patient and service-oriented, with conflict management skills. You can build trust, influence decisions, and motivate a team. You have an appreciation for diverse opinions and involve your team in decision-making and process-creation whenever possible. You thrive in a collaborative environment