Electronics Sales Supervisor

Overview:
**LOCATION: WALMART LANGFORD SUPERCENTRE, BRITISH COLUMBIA**

Life at OSL: We celebrate unique and energetic people that work together to deliver incredible results. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's wins. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.

Here is what we offer in this role:

- Annual Salary plus Quarterly Performance Bonus
- Great benefits that include Vision, Dental and Prescriptions.
- Employee discounts on products offered by our clients.
- KOHO: accessing Instant pay and savings account products, reloadable Visa card.
- OSL Cares: Career Advancement Scholarships, Donation Matching and Family Support Bursary’s available.
- Employee referral program (starting at $250 per successful referral)
- Employee Assistance Program: Free to all employees
- Ongoing Training, online, including skill updates

**The Role**

As an** Electronics Sales** **Supervisor**, you will be our go-to point-person at store level. You will oversee electronic devices such as TV, computers & laptops, tablets, printers, cameras, drones, video games etc. We’re looking for a passionate leader to help deliver exceptional sales and service to our customers. You will be accountable for developing and retaining a high-performing sales team while ensuring operational procedures are carried out across the store. You’ll oversee and maximize store profitability by managing all financial operations, like inventory control, cash flow and reporting.

Reporting to the OSL Wireless Manager, you will be responsible to make sure your location is delivering excellence in all aspects of the customer experience. Our focus is on talented leaders who have been successful in leading teams regardless of the industry.

**Key Responsibilities**:

- Responsible to achieve set targets and OSL Key Performance Indicators
- Responsible to deliver team member training, coaching and performance management to ensure employees understand what is expected of them to working towards meeting established targets
- Manage weekly team work schedule, address payroll, absenteeism and vacation requests
- Ensure store is always staffed appropriately
- Ensure team members are up to date on all operational guidelines, carriers and product knowledge
- Follow proper procedures for on-boarding and off-boarding all employees as outlined by OSL Operations and Human Resources
- Lead by example and create an open-door environment that encourages teamwork
- Acts with professionalism and integrity
- Various other duties as required
- 3+ years retail and management experience
- Experience within the electronics is considered an asset
- Proven ability to drive sales and service while also achieving operational standards and success through field teams
- Proven ability to manage budgets, forecast sales, merchandising, and retail metrics
- Effective communication and presentation skills
- Customer service**-** oriented, detail-oriented, and problem solver
- Has a sense of urgency to deal with store needs
- Flexibility to work various schedules including days, evenings and weekends

**Physical Job Requirements**:

- Ability to lift 30-50 pounds.
- Ability to stand/walk for extensive periods of time

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity.

We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

KOHO has exclusively partnership with OSL to offer Instant Pay to OSL Canadian employees. They offer Instant Pay a free, on-demand pay solution. Instead of waiting for a paycheque every two weeks, you could cash out up to 50% of your daily pay, the next working day. In addition to Instant Pay KOHO is also a no-fee spending and savings account. They offer a mobile app, an everyday spending account, and a reloadable prepaid Visa card that helps you budget, save, and spend like a pro. You’d receive a link for an optional signup as part of our onboarding with OSL.