Cannabis Concierge

_**Askiy Wapikwaniy
- Earth Flower**_(Regina) is looking for a Cannabis Concierge to lead and inspire by taking a forward thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.
- **The Responsibilities**_

**CUSTOMER CONNECTION**
- Supports environment of genuine customer connection, sales, and upsells.
- Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience.
- Demonstrates extraordinary service - goes above and beyond to help each customer.
- Takes ownership of individual awareness of product knowledge

**PRODUCT KNOWLEDGE**
- Is knowledgeable of trends and supports brand messaging.
- Gains understanding of how merchant skills impact business and the customer experience.

**TEAMWORK MAKES THE DREAM WORK**
- Supports new hires through mentorship.
- Is self-aware and focused on self-development.
- Collaborates with the team during morning and closing meeting.

**LEADERSHIP**
- Possesses strong written and verbal communication skills, strong assessment, and decision-making skills.
- Provides insight to Manager in relationship to the customer experience.
- Participates in ongoing staff education and through sharing of product knowledge.

**QUALIFICATIONS**
- At least 2 years’ experience in a retail environment with experience in the cannabis industry considered an asset and cash-handling experience.
- Proven success in offering an exceptional customer experience
- A passion for our products and changing the way the worldview on cannabis
- A desire to have fun, laugh and support the customer and team member journey along the way
- You must be at least the minimum required legal age and be able to pass a police background check. Must be submitted before starting.
- CannaSell recommended or a willingness to obtain certification.
- Drivers License and vehicle is preferred as well
- Be flexible to accommodate evenings, and weekend shifts and working on short notice.

Position is part-time/on-call with opportunities for it to be a full-time position in the future.

**Job Types**: Part-time, Permanent, Casual

**Salary**: $13.00-$16.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evenings
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
Extra wiping of surfaces. Constant cleaning of hands and doors.

Application question(s):

- Do you self-declare to being Aboriginal as defined by the Indian Act?

Any answers not responded to will automatically default in not proceeding to the next step of the hiring-process.

Please answer, any left not answer will not be considered for the next step of the interview process.

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 2 years (required)
- Cash handling: 2 years (preferred)
- Cleaning: 1 year (preferred)
- Retail sales: 2 years (preferred)
- Sales: 2 years (preferred)
- Customer support: 2 years (preferred)
- Cashiering: 1 year (preferred)
- POS: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driver's license (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)