Business Analyst, Loyalty Airline Partnerships
5 days ago
**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Air Canada seeks an analytically minded individual that will support the growth and enhancement of the Aeroplan earn program on Air Canada flights as well as bilateral earn & redeem with airlines partners. This position will help ensure we unlock the full value of our customer loyalty program for the airline and customers alike, by influencing its continuous evolution to amplify its value proposition. This position will be based in Montreal or Toronto and reports to the Manager, Airline Partnerships and Program Performance. - Refine and recommend new loyalty products/services to achieve and maintain a "best-in-class" customer value proposition - Ensure seamless delivery of the Air Canada Earn program for members, across full suite of earnable point types by championing solid, consistent delivery with our e-Commerce, call center and IT partners. - Refine and suggest recommendations based on understanding the airline's operational, financial, and commercial objectives & realities which can shape the loyalty program - Closely monitor loyalty industry trends to identify emerging opportunities as well as potential business threats in the interest of delivering creative action plans - Support implementation of new features, such as upgrade awards, air accrual programs, and Elite benefit partnerships, through design and articulation of clear and concise requirements/acceptance criteria. Identify and address issues and potential risks associated with any loyalty program initiative, feature, or enhancement - Provide strategic input to program design decisions based on member feedback and financial drivers - Work collaboratively with e-Commerce, Technology, Marketing, and Finance teams as well as numerous internal and external stakeholders and vendors on a day-to-day basis Serve as first point of contact for escalated partner customer handling and support, as well as operational issues (Call Centres, Airports, IT, Compliance/Fraud) **Qualifications** - Undergraduate degree in Finance, Business, or an Analytical discipline required - Minimum of 3 years of business experience in airlines, loyalty, or product management - Exceptional project management skills which enable successful tracking and delivery of initiatives - Demonstrates initiative, with strong experience handling multiple time-critical projects within an evolving business environment - Strong awareness of both the airline and loyalty competitive environment preferred Well-developed Microsoft Excel and PowerPoint skills - Willing and able to travel as required **Conditions of Employment**: Mandatory Covid-19 Vaccination Required **Linguistic Requirements** **Diversity and Inclusion** Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.
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Manager, Loyalty Partnerships
1 week ago
Toronto, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Our growth plan for Aeroplan depends on achieving a level of everyday relevance with members and is a...
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Account Manager, Loyalty Partnerships
2 weeks ago
Toronto, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Our growth plan for Aeroplan depends on achieving a level of everyday relevance with members and is a...
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Specialist, Airline Partnerships
1 week ago
Toronto, Canada Porter Airlines Inc. Full timeJob Summary: The Specialist, Airline Partnerships is responsible for leading the technical implementation of Porter’s codeshare and Interline partnerships and providing post implementation technical, administration and reconciliation support. This role will work with various external and internal stakeholders across the organization and will be part of the...
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Financial Institutions Partnerships Analyst
3 weeks ago
Toronto, Canada Air Canada Full timeFinancial Institutions Partnerships Analyst Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Aeroplan loyalty program is transforming the way Air Canada engages with its...
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Manager, Loyalty Partnerships
8 hours ago
Toronto, Canada Loblaw Companies Limited Full timeCome make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...
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Manager, Loyalty Partnerships
2 hours ago
Toronto, Canada Loblaw Companies Limited Full timeCome make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities...
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Manager, Loyalty Partnerships
2 weeks ago
Toronto, Canada Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** RBC’s Loyalty Partnerships team is responsible for identifying, securing, and fostering deep relationships with partners that are mutually beneficial to the enterprise, our clients, and our partners. These high-value, strategic partnerships accelerate client value and engagement across the RBC products and...
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Senior Loyalty Strategy Analyst — Growth
3 weeks ago
Toronto, Canada Loblaw Companies Limited Full timeA leading Canadian retailer is seeking a Senior Analyst for Loyalty Strategy to drive the strategic evolution of the PC Optimum program. This role involves market analysis, strategic planning, and partnership development. Candidates should have 2-4 years of analytical experience, strong communication skills, and a Bachelor's degree in a relevant field. The...
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Senior Loyalty Strategy Analyst — Growth
2 weeks ago
Toronto, Canada Loblaw Companies Limited Full timeA leading Canadian retailer is seeking a Senior Analyst for Loyalty Strategy to drive the strategic evolution of the PC Optimum program. This role involves market analysis, strategic planning, and partnership development. Candidates should have 2-4 years of analytical experience, strong communication skills, and a Bachelor's degree in a relevant field. The...
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Senior Loyalty Strategy Analyst — Growth
1 week ago
Toronto, Canada Loblaw Companies Limited Full timeA leading Canadian retailer is seeking a Senior Analyst for Loyalty Strategy to drive the strategic evolution of the PC Optimum program. This role involves market analysis, strategic planning, and partnership development. Candidates should have 2-4 years of analytical experience, strong communication skills, and a Bachelor's degree in a relevant field. The...
