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Vice-president Operational Risk and Resilience
3 weeks ago
Permanent Full Time
Great West Lifeco is looking for a **Vice President of Operational Risk and Resilience**, Lifeco and Canada, who will provide strategic oversight, leadership, and direction in the areas of operational risk and resilience, covering all non-technology operational risk types. This role will be critical in establishing and maintaining risk and resilience frameworks that identify, assess, and manage operational risks globally, ensuring that the businesses can respond and recover appropriately from any disruptions or challenges. The successful incumbent will be responsible for ensuring that operational risk and resilience frameworks and tools are effectively applied and embedded across the Lifeco group of companies. This role will provide a unified approach to managing and mitigating risks across the organization, ensuring consistency and efficiency. The role also includes acting as second line of defence for operational risks in our Canadian business.
As a senior second line of defence position, this role interacts and collaborates with senior leadership, for example including but not limited to function and business heads and Chief Operating Officers.
**What you will do**
- Establish and lead the global operational resilience strategy and strategy-implementation to ensure the organization's essential services can withstand disruptions and drive initiatives that enhance the organization’s risk and resilience posture
- Ensure teams in first and second lines of defence coordinate on a unified approach to resilience, driving the effective implementation of the frameworks globally
- Develop, maintain, and enhance the operational risk management framework, methodologies, and policies for all non-technology operational risk categories including but not limited to BCM/DR and third-party, people and business process risks
- Ensure the effective operation of operational risk tools and methodologies across the organization.
- Lead an effective second line oversight of non-technology operational risk and resilience strategy and initiatives across Canada
- Monitor, assess, and report on operational risks in the Canada business to the Canada Executive Risk Management Committee and Lifeco Risk team
- Act as an advocate of operational risk and resilience across the Canada business and globally. Engage with internal stakeholders globally to create a risk-aware culture and appropriate and effective three lines of defence model across operational risks and resilience
- Responsible for analysis and reporting on the consolidated Global Risk operational risk profile against the risk appetite for the Enterprise. This includes analysis, insights and impacts gathered through collaborating with the Chief Risk Officers across our group of companies
- Lead and mentor a high performing team of risk and resilience professionals and experts; foster a culture of continuous learning and development within the team
- Collaborate with business heads, global peers, external partners, and regulatory bodies
- Represent the organization in industry forums and regulatory discussions related to operational risk and resilience bringing your perspective on industry best practices, regulatory changes, and emerging threats
**What you will bring**
- Exceptional leadership including a track record of building and refreshing high performance teams who demonstrate a drive to continuously improve processes and ways of working; ability to build delivery-focused teams
- Strong capabilities in designing and implementing enterprise-scale transformational and change initiatives within a global, matrix environment
- Deep understanding of operational risk and resilience frameworks, industry regulations, and best practices in risk management
- Strong analytical skills, and ability to work with large amounts of data and risk models; sound judgement
- Strategic thinker, with ability to synthesize information into a strategic direction, and approach in a way that leads to effective delivery of the strategy
- Excellent stakeholder management at all levels of an organization; ability to break down and effectively communicate complex technical concepts to a range of audiences across the organization
- Thrives in an environment that is complex and constantly evolving
- International work experience would be a strong asset
- Relevant current risk or operations qualifications
Great-West Lifeco Inc is a Canadian headquarter, international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. We operate in Canada, the United States, and Europe under the brands: Canada Life, Empower and Irish Life.
At the end of 2023, our companies had over 33,500 employees, 232,000 advisor relationships, and thousands of distribution partners - serving approximately 42 million customer relationships.
Great-West Lifeco trades on the Toronto Stock Exchange (
