Field Service Representative

1 week ago

Edmonton, Canada Shermco Industries Full time

**About Shermco**:

- Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety and client service. That’s why we sayif it’s in the electrical power system, Shermco does it.
- Backed by Gryphon Investors, a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management, Shermco is poised for the next decade and beyond.
- Shermco Canada is seeking a Field Service Representative

**Field Service Representative**

**Location: Edmonton, AB**:
**Job Summary**:
**Key Responsibilities**:

- Provide on-site technical support to customers
- Troubleshoot and repair equipment
- Ensure customer satisfaction
- Communicate effectively with customers and internal teams
- Document all service activities and maintain accurate records
- Identify opportunities for service and product improvements
- Adhere to all safety and quality standards
- Travel to customer sites as needed

**Qualifications**:

- High school diploma or equivalent
- Technical degree or certification preferred
- Minimum of 2 years of experience in a technical field
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- Ability to travel as needed

**EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE**

**_Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace._**

**_NO AGENCIES PLEASE_

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