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Manager, Thrift
3 weeks ago
Canada, British Columbia, Mission
Applications due: 15 May, 2025
**Job Synopsis**
JOB MISSION STATEMENT
MCC BC is a non-profit organization with Thrift Shops that generate revenue to support MCC's world-changing relief, development, and peace work by offering affordable treasures to thrifty British Columbians. Thrift Shops are also an important way that MCC BC invites our communities, as customers, volunteers, and employees, into our work. As a Thrift Shop Manager, you capably lead all aspects of shop operations and MCC’s market presence in
, ensuring that your community’s thrift shoppers, volunteers, employees and neighbours are cordially invited into MCC’s world-changing initiatives.
JOB SUMMARY
Working in MCC BC’s Mission Thrift Shop, located in Mission, BC, and reporting to the Director, Social Enterprise, the Manager, Thrift Shop is responsible for strategic, market and day-to-day operations leadership of the thrift shop. From the warehouse to the retail floor, you are responsible for your shop’s goals, plans and vision, and identifying and implementing activities to meet those objectives.
This role includes general retail, people and facilities leadership, employee development and administration, hands-on retailing direction and assistance, back-of-house and inventory supervision and support, shop communications, and workplace safety. You’ll work directly with customers, volunteers, employees, donors and members of the community in a manner that reflects Christian integrity, exemplifying the beliefs, values, and mission of Mennonite Central Committee British Columbia in the workplace.
MISSIONAL COMMITMENT, HOURS, LOCATION, & WORKING CONDITIONS
- Missional commitment: this role requires a demonstrated commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. This role commits the employee to working collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations). This role participates in devotional and prayer times at MCC BC and/or at local church and faith gatherings, being prepared to answer inquiries about MCC BC’s mission and values. This role contributes to a positive workplace culture based on Christian beliefs and values, while modelling nonviolent peacemaking in the workplace, in the community and the church through respectful interactions with others. This role requires adherence to MCC BC’s Code of Conduct, policies, practices, and procedures, including Workplace Health and Safety.
- How much you work: this is a full-time salaried position working a minimum of 40 hours per week. Supporting special organizational initiatives may require working extended, after or holiday hours, as necessary.
- When you work: regular retail hours are 9:30 am to 4:00 pm, Monday to Saturday. Work shifts will begin prior to or extend later than retail hours. This role may require extended, after or holiday hours to support shop needs, issues, or special organizational initiatives, as necessary.
- Where you work: this position is located at MCC BC’s Mission Thrift Shop in Mission, British Columbia. Support for the Shop’s pick-up and delivery service may require travel in an MCC BC or personal vehicle to locations across the region. On occasion, training and meetings may require travel to other MCC locations in British Columbia or across North America.
- Pace of work: this position requires working in a comfortable but fast-paced retail shop/shipping & receiving environment. You may be met with multiple demands at once from customers, volunteers and employees; responding positively and adroitly throughout.
- Physical conditions and requirements: this position requires spending a significant portion of time on one’s feet, handling used goods, and lifting/moving heavy objects. It may also include up to 50% computer-monitor time.
- Interactions with vulnerable populations: as a busy retail location, and following MCC BC safety and de-escalation protocols, this position may require effective and intense interactions with drug-addicted and street-involved persons, or individuals who are members of vulnerable populations.
**Qualifications**
EDUCATION, EXPERIENCE, & ACCREDITATIONS
- Five years of relevant Thrift and/or retail experience
- Post-secondary studies in business management, or 3+ year experience in a supervisory, volunteer coordination or management role preferred
- Knowledge of the second-hand merchandise market & ability to assess quality of clothing, housewares, and furniture
- Current First Aid Training Certification (may be provided in first three months of employment)
- Verbal Intervention Training Certification (Nonviolent Crisis Intervention; may be provided in the first three months of employment)
JOB REQUIREMENTS & LICENSING
- Satisfactory criminal re
