Shipper/receiver

2 days ago

Mississauga, Canada Atlas Copco Canada Inc. Full time

**Shipper/Receiver**:

- Functional area: Supply Chain/Logistics
- Country: Canada
- City: Mississauga, Ontario
- Company name: Atlas Copco Canada Inc.
- Date of posting: Feb 27, 2025

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

**Join us on our journey for a better tomorrow.**

**Your role**:
The Shipper/Receiver**is an important role to ensure customer equipment, service parts, and new product sales are received, handled and delivered using the most cost-effective means. You will work with both sales and service to meet the daily business demands. You will work on-Site at our Mississauga office and will report directly to the Customer Service Manager. The schedule will be Monday through Friday from 7:30am to 4:00pm. If you enjoy working in a Customer Service setting then this is the role for you.

**Responsibilities**:

- Build relations with internal/external customers in handling their queries, complaints, requests
- Develop relationships with all delivery/shipping vendors to cultivate a working partnership to benefit our business
- Meet drivers and receive all items being delivered
- Identify destination for each package and route to the correct receiver
- Package all items for shipment and prepare paperwork
- Schedule parcel pickups and coordinate all shipments
- Manage inventory for repair shop and notify team leader of orders required or inventory is in stock
- Maintain shipping procedures and guidelines
- Work with the Sales team to manage select storage locations in SAP
- Manage inventory and goods movement for all demo equipment

**To succeed you will need**:

- Experience in a service-related field with customer interaction will be an asset
- Experience boxing and packaging custom equipment
- Asset tracking software experience
- Working knowledge of UPS World Ship software
- SAP knowledge or equivalent experience
- Completion of OSSD
- Logistics training and knowledge of international shipments
- Committed to supporting customers
- Enjoy working in a customer-focused business
- 3 years of shipping experience

**In return, we offer you**:

- Ample opportunities for professional development & growth
- Outstanding company benefits
- Medical, Dental, and Vision benefits
- 100% company match towards retirement pension plan
- 15 days of Paid Time Off
- Gym & Education Reimbursement
- Much more
- Comprehensive Training Program
- A Rewarding Company Culture

**Diverse by nature and inclusive by choice**

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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