Telephone Operator
2 weeks ago
**Telephone Operator**
- Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station.
- Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
- Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate.
- Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line.
**Requirements**:
- Computer Skills - Excel, Opera
- Must be available to work a flexible schedule including weekend availability
- Must have great customer service skills - all of our position come into contact with guests
**What does offer?**
- Competitive Pay
- Free Daily Meal
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Growth and Development Opportunities
**Job Types**: Full-time, Part-time
**Salary**: $19.49-$28.96 per hour
**Benefits**:
- Dental care
- Paid time off
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
- Retention bonus
Work Location: On the road
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