Ophthalmic Technician

Full Job Description

Our location in Mississauga/Oakville, has an exciting opportunity for an entry level Ophthalmic Technician to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The ability to ensure that proper assessing of doctors needs in relation to prepping patients and testing is also required.

**Roles and Responsibilities**:

- Greet patients respectfully, pleasantly, professionally and be able to convey concern, relate tactfully and sympathetically at all times.
- Understand the patient registration and informed consents and be able to present.
- Check out patients in a timely and efficient manner to assist in a smooth overall workflow.
- Ensure proper documentation recorded in EMR, in patient logs and office communications, ie., allergies are recorded and patient Hx documented, etc.
- Informs the management team, immediately of situations that have a major impact on business.
- Communicates in a timely manner with manager about any concerns or needs to open and or create more space for appointment demands.
- Reviews appointment schedules a minimum of two days prior, to ensure accuracy of work.
- Assists as needed to other departmental activities when work bottlenecks are observed.
- Ability to obtain and document near, distance and reading vision.
- Ability to obtain patients intraocular eye pressure.

**Qualifications and Experience Required**:

- Ophthalmology Diploma preferred but relevant experience is considered an asset as well.
- Medical Diploma with 2 or more years of experience is an asset.
- OCT and Visual Field experience is considered an asset.
- Strong attention to detail.
- Comfortable talking to patients to fact find and make patients feel comfortable talking to you.
- Ability to follow process and procedures as directed.
- Resourceful and always looking for and suggesting ways to improve things and make processes/testing more effective.
- Ability to think as you work and catch things that might be missed through testing.
- Forward thinking, ability to think and work independently and not just waiting for the queues to begin.
- Prism Eye Institute is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources._

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Technician: 1 year (preferred)